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A missing hotfix

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#1 oldsoldier


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  • Location:County Durham, UK
  • Local time:10:25 AM

Posted 18 May 2005 - 02:44 PM

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) American Megatrends Inc. 1.0
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: K7S8X 1.0
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. P1.30 02/21/2003
Drives Memory Modules c,d
82.34 Gigabytes Usable Hard Drive Capacity
70.22 Gigabytes Hard Drive Free Space

3.5" format removeable media [Floppy drive]

IC35L090AVV207-0 [Hard drive] (82.35 GB) -- drive 0, s/n VNVC00G3EE3D0X, rev V23OA66A, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot '0' has 512 MB
Slot '1' has 256 MB
Slot '2' has 256 MB
Local Drive Volumes

c: (on drive 0) 82.34 GB 70.22 GB free
Network Drives
None detected
Users Printers
local user accounts last logon
Administrator 18/05/2005 14:56:53 (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

Amyuni Document Converter 2.10 on LPT1:
hp LaserJet 1010 on DOT4_001
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller C.P. Technologies Inc. RADEON 9200SE [Display adapter]
AOC 9G [Monitor] (17.7"vis, August 2004)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller
SiS 7001 PCI to USB Open Host Controller
SiS PCI to USB Enhanced Host Controller C-Media AC97 Audio Device
MPU-401 Compatible MIDI Device
Standard Game Port
Communications Other Devices
Best Data Data Fax Modem
SiS 900-Based PCI Fast Ethernet Adapter
Network Card MAC Address: 00:0B:6A:08:E1:C6 CanoScan 4200F #2
Built-in Infrared Device
PC/AT Enhanced PS/2 Keyboard (101/102-Key)
Microsoft PS/2 Mouse
SpeedTouch 330 ADSL Modem
USB Root Hub
USB Root Hub
USB Root Hub
Virus Protection
Norton AntiVirus Version 11.00
Virus Definitions Version 17/05/2005 Rev 7
Last Disk Scan on 13 May 2005 20:25:34
Realtime File Scanning On

Installed Microsoft Hotfixes [Back to Top]
no verification data S867460 (details...)
no verification data M886903 (details...)
Internet Explorer
no verification data SP2 (SP2)
Windows XP
no verification data KB811113[SP] on 23/09/2004 (details...)
passed verification KB834707 on 13/10/2004 (details...)
passed verification KB867282 on 10/02/2005 (details...)
passed verification KB873333 on 10/02/2005 (details...)
passed verification KB873339 on 16/12/2004 (details...)
passed verification KB885250 on 10/02/2005 (details...)
passed verification KB885835 on 16/12/2004 (details...)
passed verification KB885836 on 16/12/2004 (details...)

Windows XP
SP3 (continued)
passed verification KB886185 on 16/12/2004 (details...)
failed verification KB887472 on 10/02/2005 (details...) Reinstall!
passed verification KB887742 on 22/02/2005 (details...)
passed verification KB887797 on 27/12/2004 (details...)
passed verification KB888113 on 10/02/2005 (details...)
passed verification KB888302 on 10/02/2005 (details...)
passed verification KB890047 on 10/02/2005 (details...)
passed verification KB890175 on 12/01/2005 (details...)
passed verification KB890859 on 14/04/2005 (details...)
passed verification KB890923 on 14/04/2005 (details...)
passed verification KB891781 on 10/02/2005 (details...)
passed verification KB893066 on 14/04/2005 (details...)
passed verification KB893086 on 14/04/2005 (details...)
passed verification KB893803 on 14/04/2005 (details...)


Belarc Advisor has told me that Microsoft Hotfix KB887472 failed verification and needs to be reinstalled.

At this late date, [the hotfix was dated 10.2.2005] is it worthwhile reinstalling it ?

I have poked around and seen something about Service Packs but there are no details about the Service Packs contents.

If I should reinstall it, how do I do it ?

PS - I saw a topic where someone on your side of the fence had asked for comprehensive computer details from members who encounter problems. Have I sent too much ? This is a cut and paste from Belarc Advisor.


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#2 gunner


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  • Location:Pensacola, Florida
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Posted 19 May 2005 - 11:28 PM

That's super. Can't have too much info. That one is listed as critical so I would install it. Go here. Microsoft will scan you and give you options.http://v5.windowsupdate.microsoft.com/v5consumer/default.aspx?ln=en-us Or here and use the drop down menu http://support.microsoft.com/

Edited by gunner, 19 May 2005 - 11:32 PM.

Spike's advice: Backup your data routinely.

#3 oldsoldier

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Posted 21 May 2005 - 02:15 PM

Thank you Gunner


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