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INTERNET EXPLORER


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#1 soimcrazy

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Posted 31 December 2008 - 09:13 AM

IE runs fine for me, but when I try to X out the browser it hesitates for a second then I get the : IE has encountered a problem and needs to close, then I send the error report.
Then is still wont close so I X it out again and get the loud sound and : iexplorer.exe - Application error , The exception unknown software exception (0xc000000d) occurred in application at location 0x01758aa0.

I'm running Windows XP home. Internet Explorer 7


----------This all started yesterday after I bought a new HP deskjet D2560 printer and loaded the software.....maybe its just a coinsidence.

Any programs I can run to see what the problem is with IE?

Edited by soimcrazy, 31 December 2008 - 09:32 AM.


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#2 Zllio

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Posted 31 December 2008 - 10:42 AM

Hi soimcrazy,

It's likely that the HP installation had to do with this new problem. You would know that more precisely if you uninstalled the HP software. Please try a repair of IE7 first:


1. Start Internet Explorer 7.
2. On the Tools menu, click Internet Options.
3. On the Advanced tab, click Reset.
4. In the Reset Internet Explorer Settings dialog box, click Reset to confirm.

Does this help?

Zllio

#3 soimcrazy

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Posted 31 December 2008 - 07:14 PM

seems to have worked....thanks !!!




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