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Windows Won't Boot Up


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16 replies to this topic

#1 dammit01

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Posted 31 December 2008 - 09:11 AM

Hi,

My computer worked fine yesterday, switched it off, now if won't load past the Windows logo. The screen will go blank and a blue screen will flash up for less than a second, managed to take a picture of it and this is what it said:

Stop: c0000021a [Fatal System Error]
The session manager initilization system process terminated with the system status of 0x0000020 (0x00000000 0x00000000)
The system has shut down

So i can't log on or anything. I've tryed putting it in safe mode and the last known config that works, and they didnt work. Has anyone got any suggestions?

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#2 StickDude101

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Posted 31 December 2008 - 01:15 PM

Did you recently install Service Pack3.

Or autmatic updates might have installed it itself.

If this is the case then, you'll have to reformat in order to access your computer again.

~StickDude101

#3 hamluis

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Posted 31 December 2008 - 01:44 PM

Do you have a MS XP CD?

The error message you received is (IMO) very difficult to troubleshoot, with varied causes (a Google using the error message as the key string will reveal this).

Louis

#4 dammit01

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Posted 01 January 2009 - 11:46 AM

Do you have a MS XP CD?

The error message you received is (IMO) very difficult to troubleshoot, with varied causes (a Google using the error message as the key string will reveal this).

Louis


Yes, i have the MS XP CD

Thanks for the reply

#5 hamluis

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Posted 01 January 2009 - 12:41 PM

You can try to boot into the Recovery Console on your MS XP CD, see link for more detail.

pirules3.14 - How to use CHKDSK in the XP Recovery Console - http://pirules3.14.googlepages.com/recovery_console_chkdsk

You want to run the chkdsk /r command (ensuring that there is a space between the k and the /.

When chkdsk /r completes, try booting.

Louis

#6 dammit01

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Posted 01 January 2009 - 01:34 PM

You can try to boot into the Recovery Console on your MS XP CD, see link for more detail.

pirules3.14 - How to use CHKDSK in the XP Recovery Console - http://pirules3.14.googlepages.com/recovery_console_chkdsk

You want to run the chkdsk /r command (ensuring that there is a space between the k and the /.

When chkdsk /r completes, try booting.

Louis


Just tryed it mate, it didn't work, the same blue screen came up again

#7 hamluis

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Posted 01 January 2009 - 02:25 PM

OK...at what point did this screen appear?

Can you get into your BIOS?

How about removing the CMOS battery for a few minutes...so that we might break this reboot loop?

CMOS Battery. - http://www.geocities.com/micksmix2000/cmosbatt.html

Louis

#8 dammit01

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Posted 01 January 2009 - 02:53 PM

OK...at what point did this screen appear?

Can you get into your BIOS?

How about removing the CMOS battery for a few minutes...so that we might break this reboot loop?

CMOS Battery. - http://www.geocities.com/micksmix2000/cmosbatt.html

Louis


The screen appears about 20 seconds after the Microsoft Windows XP loading screen

Hm...i've tried, but im not 100% sure how to get onto it

If i remove the battery will everything be lost (eg. word documents etc)

Edited by dammit01, 01 January 2009 - 02:54 PM.


#9 hamluis

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Posted 01 January 2009 - 03:52 PM

Removing the battery loses nothing, it merely resets the CMOS settings so that maybe your system will boot normally.

Louis

#10 dammit01

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Posted 01 January 2009 - 04:27 PM

Hey Louis,

Removed and inserted battery, and powered on. The following was displayed

?7VT2 BIOS P1.30

AMD Athlon™ XP 1800+

?24288KB OK

?2:Setup F11:Boot Menu
Auto-Detecting Pri Master..IDE Hard Disk
Auto-Detecting Pri Slave.. Not Detected
Auto-Detecting Sec Master..ATAPI CDROM
Auto-Detecting Sec Slave..ATAPI CDROM
Pri Master: VAM51JJ0 Maxtor 2F040L0
Ultra DMA Mode-6, S.M.A.R.T. Capable but Disabled
Sec Master: KYS Sony CD-RW CRX300E
Sec Slave: Ver1.13F ATAPI CD-ROM MAX 56X

CMOS Setting Wrong

Press F2 to Run SETUP
Press F1 to load default values and continue

NB. The ? indicates I cannot make out the letter

I have tried pressing F1 and it didn't work

Having pressed F2 and I am now in the AMIBIOS SETUP UTILITY - VERSION 3.31A.

Haven't a clue what to do next, saying that I have managed to change the system date & time

Edited by dammit01, 01 January 2009 - 05:18 PM.


#11 hamluis

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Posted 01 January 2009 - 05:45 PM

Set the clock and date to the correct settings...the instructions for changing values are usually at the lower right screen.

After doing that, follow instructions to save the settings changes before leaving the BIOS. Hitting F10 when ready to exit will take care of this and the system will reboot.

http://ask-leo.com/why_does_my_clock_reset...ry_poweron.html

Your time/date should not have reset, seems to me that's an indication that you need to replace the CMOS battery.

CMOS Battery Replacement - http://www.liverepair.com/encyclopedia/art...cmosreplace.asp

Louis

#12 dammit01

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Posted 01 January 2009 - 05:50 PM

Hi Louis,

I will change the battery and report back

Thanks for all your help

#13 dammit01

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Posted 03 January 2009 - 11:51 AM

Ok, i've changed the battery and the settings were exactly the same as they were on the old battery. It hasn't worked, it just does the same as before

#14 hamluis

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Posted 03 January 2009 - 02:19 PM

You mean...you still get a "CMOS settings wrong message"?

Louis

Edited by hamluis, 04 January 2009 - 09:03 AM.


#15 hometech

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Posted 03 January 2009 - 08:13 PM

um, sorry guys but every time you remove the battery from the motherboard the cmos resets to default, that includes time and date settings and if your battery runs down or dies you only get the same message as if you remove the battery. i would try to boot off your xp cd and see if your computer will run. oh and this is the perfect time to aquaint yourself with your bios, go in and read all the settings, go ahead and change anything you like but just make sure the last thing you do is hit deflault settings, usaully F9{just read, it will tell you} and if worse comes to worse and you save the wrong settings, just yank the battery again and the deflault settings will appear including time and date.




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