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win xp sp3 trojan cannot go to certain sites


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10 replies to this topic

#1 moltra

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Posted 31 December 2008 - 05:56 AM

I have a laptop with Xp sp3 on it running Avast anti-virus. in internet explorer cannot goto certain sites including this one. I have ran adaware no hits. I run some .exe but not others. Cannot run bitdefender install exe, hijackt exe both internet explorer 7.0 and firefox 2 are affected. if I try to go to a site a different page popsup or not connected to the internet.
I also tried and run combofix and would not run.


Thanks in advance

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#2 garmanma

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Posted 31 December 2008 - 07:37 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

---------------------------------

If mbam won't install

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
Mark
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#3 moltra

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Posted 31 December 2008 - 08:05 PM

Malwarebytes' Anti-Malware 1.31
Database version: 1571
Windows 5.1.2600 Service Pack 3

12/31/2008 7:59:48 PM
mbam-log-2008-12-31 (19-59-48).txt

Scan type: Full Scan (C:\|)
Objects scanned: 140716
Time elapsed: 30 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 11

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\tdss (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: c:\windows\system32\ -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: system32\ -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Mark\Local Settings\Temp\TDSSb5d4.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSScfum.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\TDSSnrsr.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\TDSSofxh.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\TDSSriqp.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\drivers\TDSSmaxt.sys (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\ (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\svschost.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sv˝shost.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSlxwp.dll (Rootkit.Agent) -> Delete on reboot.
C:\WINDOWS\system32\TDSStkdv.log (Trojan.TDSS) -> Delete on reboot.

#4 moltra

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Posted 31 December 2008 - 08:12 PM

I can get online and use internet explorer now! I am on the laptop now.

#5 DaChew

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Posted 31 December 2008 - 09:37 PM

Please run another scan with MBAM after the reboot
Chewy

No. Try not. Do... or do not. There is no try.

#6 moltra

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Posted 01 January 2009 - 11:46 AM

I ran it a couple of more times and here are the different log files


mbam-log-2008-12-31 (20-07-39).txt

Scan type: Quick Scan
Objects scanned: 57685
Time elapsed: 3 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Mark\Local Settings\Temp\TDSSb5b5.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.


Malwarebytes' Anti-Malware 1.31
Database version: 1587
Windows 5.1.2600 Service Pack 3

1/1/2009 1:40:31 AM
mbam-log-2009-01-01 (01-40-31).txt

Scan type: Full Scan (C:\|)
Objects scanned: 141193
Time elapsed: 35 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\Windows Resource Kits\Tools\srvany.exe (Trojan.Zapchast) -> Quarantined and deleted successfully.

#7 garmanma

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Posted 01 January 2009 - 12:07 PM

Open MBAM and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan.
After scan click Remove Selected, Post new scan log and Reboot.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#8 moltra

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Posted 01 January 2009 - 12:55 PM

Malwarebytes' Anti-Malware 1.31
Database version: 1589
Windows 5.1.2600 Service Pack 3

1/1/2009 12:54:20 PM
mbam-log-2009-01-01 (12-54-20).txt

Scan type: Full Scan (C:\|)
Objects scanned: 141597
Time elapsed: 32 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#9 garmanma

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Posted 01 January 2009 - 04:13 PM

How is it running now?
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#10 moltra

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Posted 01 January 2009 - 04:52 PM

seems to be running great, fast and responsive.

Thanks to all that helped.

#11 garmanma

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Posted 01 January 2009 - 07:43 PM

If there are no longer signs of malware then please....

Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




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