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Just making sure


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#1 ShizzlePDX503

ShizzlePDX503

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Posted 31 December 2008 - 01:40 AM

I want to make sure that I am not infected by anything. I do have a couple of processes that I couldn't find any information on they are called baloon.exe and cfrog.exe I can terminate them but they reappear after a reboot. I currently have Kaspersky 2009 Internet Security installed and HijackThis both are of the most current versions.

I was tricked if you will into installing WiniGuard and also WMP wanted to install something called videosoft and that is when I got all of these problems

After uninstalling the WiniGuard I still get popups from this app and every once in awhile I get a popup that causes a loud beeping noise saying that my system is low on memory but in actuality it is not, so must be some adware or something.

My HJT log is attached.

Thanks for all the help in advance!

Attached Files



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#2 Thunder

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Posted 01 January 2009 - 05:43 PM

Hello ShizlePDX503 and welcome to BleepingComputer,

1. * Clean your Cache and Cookies in IE:
  • Close all instances of Outlook Express and Internet Explorer
  • Go to Control Panel > Internet Options > General tab
  • Under Browsing History, click Delete.
  • Click Delete Files, Delete cookies and Delete history
  • Click Close below.
* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):
  • Go to Tools > Options.
  • Click Privacy in the menu..
  • Click the Clear now button below.. A new window will popup what to clear.
  • Select all and click the Clear button again.
  • Click OK to close the Options window
* Clean other Temporary files + Recycle bin
  • Go to start > run and type: cleanmgr and click ok.
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Press OK to remove them.
2. Please download ComboFix from one of the locations below, and save it to your Desktop.

Link
Link
Link

Double click the ComboFix icon to run it.
If ComboFix askes you to install the Recovery Console, please do so..
The Windows Recovery Console will allow you to boot up into a special recovery mode, in case your computer has a problem after an attempted removal of malware. This allows us to help you.
Once the Recovery Console is installed, continue with the malware scan.

Note: Make sure not to click ComboFix's window while it's running. That may cause it to stall or freeze.

Please post the log from ComboFix (can also be found as C:\ComboFix.txt) in your next reply. :thumbsup:

If you have any questions along the way, STOP and ask them before proceeding !!

Greetings,
Thunder
Whatever happens, make believe it was intended to ...
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