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Search hijack problem


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7 replies to this topic

#1 S Carr

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Posted 30 December 2008 - 10:00 PM

First, hello and thanks to whoever can take the time to help me.

My problem is similar to

http://www.bleepingcomputer.com/forums/t/88076/getting-redirected-through-yahoo-search-results/

I have tried similar methods to find the source and have run the fixwareout.exe but still have the same problem. There appears to be a bad toolbar but I am not sure how to remove it.

The machine has Windows XP Home with Zone Alarm Security Suite and Spybot Search & Destroy. I also have HJT installed.

Search results give text results that sound related/correct but the links are to sites other than what they should be. The same search on a clean machine gives the correct search results.

Below is my DDS.txt results. Attach.txt is attached.


DDS (Version 1.1.0) - NTFSx86
Run by XXXXX at 20:03:33.99 on Tue 12/30/2008
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.383.196 [GMT -6:00]

AV: ZoneAlarm Security Suite Antivirus *On-access scanning enabled* (Updated)
FW: ZoneAlarm Security Suite Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\Gcc.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\OdHost.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Documents and Settings\Danny Sangworn\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uInternet Connection Wizard,ShellNext = iexplore
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
uRun: [\\MC-XP\EPSON Stylus CX8400 Series] c:\windows\system32\spool\drivers\w32x86\3\e_faticea.exe /fu "c:\docume~1\dannys~1\locals~1\temp\E_S3.tmp" /EF "HKCU"
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [SunJavaUpdateSched] c:\program files\java\jre1.5.0_01\bin\jusched.exe
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wirele~1.lnk - c:\program files\linksys\wireless-g notebook adapter\Gcc.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0001-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_01\bin\npjpi150_01.dll
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\dannys~1\applic~1\mozilla\firefox\profiles\a8s5xw8g.default\

============= SERVICES / DRIVERS ===============

R1 KLIF;KLIF;c:\windows\system32\drivers\klif.sys [2008-12-28 148496]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2007-1-7 353680]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service []
R3 ati2mtai;ati2mtai;c:\windows\system32\drivers\ati2mtai.sys [2006-2-2 346752]
R3 F5D5020;Belkin F5D5020 PCMCIA Card/Notebook Network Card Win2000 Driver;c:\windows\system32\drivers\F5D5020.sys [2005-10-31 14613]
R3 maestro;ESS Maestro Audio Driver (WDM);c:\windows\system32\drivers\es198xdl.sys [2002-6-20 414400]
S3 atimtai;atimtai;c:\windows\system32\drivers\atimtai.sys [2005-10-31 281600]

=============== Created Last 30 ================


2008-12-29 00:36 2,378 a------- C:\rollback.ini
2008-12-28 22:57 --d----- c:\docume~1\dannys~1\applic~1\MailFrontier
2008-12-28 20:45 1,221,008 a------- c:\windows\system32\zpeng25.dll
2008-12-28 19:57 --d----- c:\program files\CCleaner
2008-12-28 19:39 --d----- C:\fixwareout
2008-12-28 19:22 --d----- c:\program files\Trend Micro
2008-12-05 21:25 --d----- c:\program files\Spybot - Search & Destroy
2008-12-05 21:25 --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy

==================== Find3M ====================

2008-12-30 20:04 3,569,696 a--sh--- c:\windows\system32\drivers\fidbox.dat
2008-12-30 03:08 43,268 a--sh--- c:\windows\system32\drivers\fidbox.idx
2008-12-28 20:55 4,212 a---h--- c:\windows\system32\zllictbl.dat
2008-12-28 17:57 512 a------- C:\ScanSectorLog.dat
2008-10-23 07:01 283,648 a------- c:\windows\system32\gdi32.dll
2008-10-16 14:06 268,648 a------- c:\windows\system32\mucltui.dll
2008-10-16 14:06 208,744 a------- c:\windows\system32\muweb.dll
2008-10-16 04:37 659,456 a------- c:\windows\system32\wininet.dll
2008-10-09 14:25 73,104 a------- c:\windows\zllsputility.exe
2008-10-03 04:15 247,326 a------- c:\windows\system32\strmdll.dll
2008-12-30 20:04 3,573,280 a--sh--- c:\windows\system32\drivers\fidbox.dat

============= FINISH: 20:06:32.66 ===============

Attached Files



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#2 suebaby41

suebaby41

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Posted 10 January 2009 - 12:11 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 S Carr

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Posted 12 January 2009 - 01:32 AM

Log results:


Logfile of random's system information tool 1.05 (written by random/random)
Run by Danny Sangworn at 2009-01-12 00:20:10
Microsoft Windows XP Home Edition Service Pack 2
System drive C: has 30 GB (80%) free of 38 GB
Total RAM: 383 MB (25% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:20:56 AM, on 1/12/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\Gcc.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\OdHost.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Program Files\Java\jre1.5.0_01\bin\jucheck.exe
C:\Archive\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Danny Sangworn.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [\\MC-XP\EPSON Stylus CX8400 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICEA.EXE /FU "C:\DOCUME~1\DANNYS~1\LOCALS~1\Temp\E_S3.tmp" /EF "HKCU"
O4 - Global Startup: Wireless-G Notebook Adapter.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter\Gcc.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1172302632010
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shock...ash/swflash.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: NICSer_WPC54G - Unknown owner - C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 3397 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll [2006-01-12 63128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{EF99BD32-C1FB-11D2-892F-0090271D4F88} - Yahoo! Toolbar - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll [2005-08-04 343112]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"NeroFilterCheck"=C:\WINDOWS\system32\NeroCheck.exe [2001-07-09 155648]
"ATIPTA"=C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe [2002-08-27 294912]
"SunJavaUpdateSched"=C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe [2004-12-06 36975]
"ZoneAlarm Client"=C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe [2008-10-09 981904]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"\\MC-XP\EPSON Stylus CX8400 Series"=C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICEA.EXE [2007-02-15 179200]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Wireless-G Notebook Adapter.lnk - C:\Program Files\Linksys\Wireless-G Notebook Adapter\Gcc.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2007-02-15 236928]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\vsmon]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{9d980b40-4a9c-11da-9212-0030bd00fa73}]
shell\AutoRun\command - E:\Setup.exe AutoRun


======List of files/folders created in the last 1 months======

2009-01-12 00:20:10 ----D---- C:\rsit
2008-12-30 03:02:26 ----HDC---- C:\WINDOWS\$NtUninstallKB956803$
2008-12-30 03:01:45 ----HDC---- C:\WINDOWS\$NtUninstallKB951748$
2008-12-29 03:03:25 ----HDC---- C:\WINDOWS\$NtUninstallKB946026$
2008-12-29 03:02:50 ----HDC---- C:\WINDOWS\$NtUninstallKB945553$
2008-12-29 03:02:08 ----HDC---- C:\WINDOWS\$NtUninstallKB943055$
2008-12-29 00:36:13 ----A---- C:\rollback.ini
2008-12-28 22:57:02 ----D---- C:\Documents and Settings\Danny Sangworn\Application Data\MailFrontier
2008-12-28 20:46:28 ----D---- C:\Documents and Settings\All Users\Application Data\MailFrontier
2008-12-28 20:45:41 ----A---- C:\WINDOWS\system32\zlcommdb.dll
2008-12-28 20:45:41 ----A---- C:\WINDOWS\system32\zlcomm.dll
2008-12-28 20:45:30 ----A---- C:\WINDOWS\system32\zpeng25.dll
2008-12-28 19:57:14 ----D---- C:\Program Files\CCleaner
2008-12-28 19:39:28 ----D---- C:\fixwareout
2008-12-28 19:22:23 ----D---- C:\Program Files\Trend Micro
2008-12-28 18:55:37 ----HDC---- C:\WINDOWS\$NtUninstallKB952069_WM9$
2008-12-28 18:55:22 ----HDC---- C:\WINDOWS\$NtUninstallKB955839$
2008-12-28 18:54:01 ----HDC---- C:\WINDOWS\$NtUninstallKB958215$
2008-12-28 18:48:33 ----HDC---- C:\WINDOWS\$NtUninstallKB960714$
2008-12-28 18:46:43 ----HDC---- C:\WINDOWS\$NtUninstallKB954600$
2008-12-28 18:46:10 ----HDC---- C:\WINDOWS\$NtUninstallKB956802$

======List of files/folders modified in the last 1 months======

2009-01-12 00:20:26 ----D---- C:\WINDOWS\Prefetch
2009-01-12 00:19:46 ----D---- C:\Archive
2009-01-12 00:18:47 ----D---- C:\WINDOWS\Internet Logs
2009-01-12 00:18:46 ----D---- C:\WINDOWS
2009-01-12 00:18:45 ----D---- C:\WINDOWS\Temp
2009-01-10 07:45:17 ----D---- C:\WINDOWS\system32\ZoneLabs
2009-01-03 21:30:47 ----D---- C:\WINDOWS\system32
2009-01-03 21:30:47 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2009-01-03 21:24:32 ----N---- C:\WINDOWS\SchedLgU.Txt
2009-01-03 21:23:51 ----D---- C:\Program Files\Common Files\Symantec Shared
2009-01-03 21:23:28 ----RD---- C:\Program Files
2009-01-03 21:22:54 ----SHD---- C:\WINDOWS\Installer
2008-12-30 03:09:02 ----RSHDC---- C:\WINDOWS\system32\dllcache
2008-12-30 03:08:07 ----D---- C:\WINDOWS\system32\CatRoot2
2008-12-30 03:02:32 ----HD---- C:\WINDOWS\inf
2008-12-30 03:02:29 ----D---- C:\WINDOWS\system32\drivers
2008-12-30 03:02:10 ----HD---- C:\WINDOWS\$hf_mig$
2008-12-28 20:43:45 ----D---- C:\WINDOWS\WinSxS
2008-12-28 19:59:04 ----D---- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-12-28 19:58:45 ----D---- C:\WINDOWS\Debug
2008-12-28 19:30:37 ----D---- C:\Program Files\Mozilla Firefox
2008-12-28 19:25:26 ----SD---- C:\WINDOWS\Downloaded Program Files
2008-12-28 18:54:17 ----D---- C:\Program Files\Internet Explorer
2008-12-28 17:56:47 ----D---- C:\Program Files\Spybot - Search & Destroy

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 BANTExt;Belarc SMBios Access; C:\WINDOWS\System32\Drivers\BANTExt.sys [2005-04-07 3840]
R1 KLIF;KLIF; C:\WINDOWS\system32\DRIVERS\klif.sys [2008-09-18 148496]
R1 P3;Intel PentiumIII Processor Driver; C:\WINDOWS\system32\DRIVERS\p3.sys [2004-08-04 42496]
R1 vsdatant;vsdatant; C:\WINDOWS\System32\vsdatant.sys [2008-10-09 353680]
R2 Aspi32;Aspi32; C:\WINDOWS\system32\drivers\Aspi32.sys [2002-08-14 17005]
R3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\system32\DRIVERS\arp1394.sys [2004-08-04 60800]
R3 ati2mtai;ati2mtai; C:\WINDOWS\system32\DRIVERS\ati2mtai.sys [2002-11-18 346752]
R3 BCM43XX;802.11 Network Adapter Driver; C:\WINDOWS\system32\DRIVERS\bcmwl5.sys [2005-02-11 371712]
R3 CBTNDIS5;CBTNDIS5 NDIS Protocol Driver; \??\C:\WINDOWS\system32\CBTNDIS5.SYS []
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\WINDOWS\system32\DRIVERS\CmBatt.sys [2004-08-03 14080]
R3 F5D5020;Belkin F5D5020 PCMCIA Card/Notebook Network Card Win2000 Driver; C:\WINDOWS\system32\DRIVERS\F5D5020.sys [2001-03-30 14613]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2001-08-17 9600]
R3 ltmodem5;LT Modem Driver; C:\WINDOWS\system32\DRIVERS\ltmdmnt.sys [2004-08-03 606684]
R3 maestro;ESS Maestro Audio Driver (WDM); C:\WINDOWS\system32\drivers\es198xdl.sys [2002-06-20 414400]
R3 MODEMCSA;Unimodem Streaming Filter Device; C:\WINDOWS\system32\drivers\MODEMCSA.sys [2001-08-17 16128]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 NIC1394;1394 Net Driver; C:\WINDOWS\system32\DRIVERS\nic1394.sys [2004-08-04 61824]
R3 odysseyIM4;Odyssey Network Agent Miniport; C:\WINDOWS\system32\DRIVERS\odysseyIM4.sys [2004-09-24 173056]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2004-08-04 57600]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2004-08-04 20480]
S3 atimtai;atimtai; C:\WINDOWS\system32\DRIVERS\atimtai.sys [2001-08-17 281600]
S3 BCM42RLY;BCM42RLY; \??\C:\WINDOWS\System32\drivers\BCM42RLY.SYS []
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2004-08-03 26496]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Ati HotKey Poller;Ati HotKey Poller; C:\WINDOWS\system32\Ati2evxx.exe [2002-11-18 147456]
R2 NICSer_WPC54G;NICSer_WPC54G; C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe [2003-11-13 455680]
R2 UMWdf;Windows User Mode Driver Framework; C:\WINDOWS\system32\wdfmgr.exe [2004-09-22 38912]
R2 vsmon;TrueVector Internet Monitor; C:\WINDOWS\system32\ZoneLabs\vsmon.exe [2008-10-09 2405776]

-----------------EOF-----------------

#4 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
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  • Gender:Female
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Posted 14 January 2009 - 06:57 PM

The machine has Windows XP Home with Zone Alarm Security Suite and Spybot Search & Destroy. I also have HJT installed.

There is no entry in your HijackThis log that shows you have Spybot Search & Destroy installed or one that shows you have an antivirus which Zone Alarm Security Suite would have. The only entries are for the Zone Alarm firewall.

Please post a new HijackThis log. Do not edit the log. I need the entire HijackThis log. Thanks.
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#5 S Carr

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Posted 14 January 2009 - 09:18 PM

That was the whole file. It was not edited. If you cannot assist with this issue please just say so.

Thanks.

#6 suebaby41

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Posted 17 January 2009 - 09:00 PM

I can only go by what shows in your log so when I did not see signs of Spybot S&D and Zone Alarm Security Suite, I was afraid you had edited the log which some users have done in the past. Thank you for the information.
I do not see any obvious signs of malware. You may have removed the malware already. Let's do some general cleaning to see if malware is hiding which it often does.

Step 1

You may want to print this page. Make sure to work through the fixes in the order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Step 2

Ensure that you have the latest version of Java Runtime Environment which is currently Java Runtime Environment Version 6 Update 11 (jre-6u11. If you do not have the latest version, follow the instructions below.

Remove the older versions of Java Runtime Environment. Older versions have vulnerabilities that malware can use to infect your system.
  • Close any programs you may have running, ESPECIALLY your web browser
  • Click Start > Control Panel.
  • Click Add/Remove Programs.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove all versions of Java.
  • Reboot your computer after all Java components are removed.
Download the latest version.
  • Click java.com download page.
  • Under

    Java Downloads for All Operating Systems
    Recommended Version 6 Update 11

    scroll down to Windows and click on Windows XP/Vista/2000/2003 Offline.
  • NOTE: This page offers files for different platforms - please be sure to download the proper file(s) for your platform.
  • The File Download dialog box appears. Choose the folder location. (Save the file to a known location on your computer, for example, to your desktop).
  • Click Save.
  • If you have previously downloaded this version of JRE, you may be prompted:

    File jre-6ux-windows-i586.exe already exists. Do you want to replace it?

  • Click Yes to replace.
  • Verify that the:

    Name of the file is jre-6u11-windows-i586.exe
    Size is approximately 13.8 MB

  • Close all applications including the browser.
  • Double-click on the saved file icon to start the installation process.
    The installer unpacks the files needed for the installation, which takes less than a minute. After unpacking the installation files, a welcome screen is displayed, the installer presents an option to view the license agreement. Choose Accept the license agreement to continue the installation process
  • Note: Sun Microsystems has partnered with companies that offer various products. The installer may present you with option to install these programs when you install JRE. Make your selections by clicking on the check box next to programs that interest you.
  • Click on Next to continue the installation.
  • The installer displays a Custom Setup screen that allows you to choose program features to set up. We recommend that you keep the default settings unless you are an advanced user who wants more precise control over the components that will be installed.
  • After ensuring that the desired program features are selected, click the Next button to continue with the installation.
  • To test that the JRE is installed, enabled and working properly on your computer, run this test applet from our web site: verify Java has been installed correctly..
Step 3

In Normal Mode, run an online malware check from at least two and preferably three (one may catch something that another one may not) of the following sites
BitDefender
Computer Associates Online Virus Scan
Kaspersky Online Virus Scanner
McAfee FreeScan
Panda's ActiveScan
Trend Micro HouseCall
Windows Live Safety Center Free Online Scan
WindowSecurity.com TrojanScan
When you have completed the scans, if you get a report of files that cannot be cleaned / deleted, make a note of the file location of anything that cannot be cleaned / deleted. Please edit the log(s) and remove:
  • items listed as "Object is locked skipped"
  • items reported that are in a quarantine folder
Please post the edited list in your next reply.Step 4

Please download Spybot-S&D and install Spybot-S&D .
  • Be sure to UNCHECK TeaTimer when presented with the option to install. You can enable it after you are clean.
  • Run Spybot-S&D , go to the Menu Bar at the top choose Mode and make certain that "Default mode" has a check mark beside it.
  • Click the button "Search for Updates".
  • If any updates are found, install them by placing a check mark next to each one and clicking "Download Updates".
  • If you encounter any error messages while downloading the updates, manually download them from here.
  • Click on "Immunize". When it detects what has or has not been blocked, block all remaining items by clicking the green plus sign next to immunize at the top.
  • Click the button "Check for Problems".
  • When Spybot-S&D is complete, it will be showing RED entries, bold BLACK entries and GREEN entries in the window.
  • Make certain there is a check mark beside all of the RED entries ONLY.
  • Choose "Fix Selected Problems" and allow Spybot-S&D to fix the RED entries.
  • REBOOT to complete the scan and clear memory.
Note: After Windows loads, Spybot-S&D may run again to clean some files that it could not clean during the prior session. Follow the same procedure.

Step 5
  • Please download Ad-Aware 2008 Free to your desktop. The Ad-Aware 2008 Free installation file will be aaw2008.msi or aaw2008.exe.
  • Double-click the file and follow the on-screen instructions in the Installation Wizard to install.
  • When the Please Enter Your License Information screen appears, click Cancel and Ad-Aware 2008 Free will be installed.
  • When the Ad-Aware 2008 Has Been Successfully Installed Screen appears, click Finish to complete the installation and to launch Ad-Aware 2008 Free.
  • The Status screen will appear. You will see four sections.
    • System Protection Status section where you will see Real Time Protection with a check in the Off dialog box and Automatic Updates with a check in the On dialog box.
    • Update Status section
    • System Scan section
    • License Status section where you will see that the Type: will be Free Edition and License Expires in: Never.
  • In the list on the left of the screen, click Scan. You will be given a choice of Smart Scan, Full Scan, and Custom Scan. (Scheduler on the right of the screen is only available in Ad-Aware 2008 Plus and Ad-Aware Pro.)
  • In the list on the left of the screen, click Settings > Scanning tab. Use the default settings unless you see some changes that you want to make.
  • In the list on the left of the screen, click Status. In the System Scan section, click Scan Now.
  • When the scan finishes, the Critical Objects tab window appears.
  • Under Scan Results, you will see the list of Critical Objects that Ad-Aware 2008 Free found. You are given three choices, Add to ignore, Quarantine, Remove, and System Restore. You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If Critical Objects are found, select all objects found (right click anywhere in the list of found objects and click "Select All Objects").
  • Click Remove.
  • If no Critical Objects are found, click the Privacy Objects tab.
  • If there are Privacy Objects listed, select all objects found (right click anywhere in the list of found objects and click "Select All Objects"). Select Add to ignore or Remove..
  • Click Remove.
  • If no Privacy Objects are found, click the Log File tab to see the statistics of the Ad-Aware 2008 Free scan.
  • Click Finish.
  • The next screen shows you the Scan Summary in the left panel and System Restore in the right panel.
    • You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If you choose to create a System Restore Point, click Set.
    • You may want to export the results Click Export and save the log on your computer .
    • Click Scan Again to repeat the scan.
  • You will be returned to the Status screen. Click on the X in the upper right corner to exit Ad-Aware 2008 Free.
Step 6

I recommend using Spyware Blaster.
  • Please download SpywareBlaster and save it to your desktop.
  • Double click on it to install the program.
  • Follow the prompts and choose the default locations when installing the program.
  • When the program is installed, it will place an icon on your desktop.
  • Double click on the SpywareBlaster icon and you will be presented with a brief tutorial. On the first page of this tutorial, you will see some of the SpywareBlaster features
  • Click on the Next button to proceed to the second page of the tutorial.
  • If you want to purchase the software, then you should select Automatic Updating. If you do not plan on purchasing the software, then you should select the option for Manual Updating. Press the Next button.
  • At the next screen, click Finish.
  • At the next screen, Protection Status, click Enable All Protection.
  • Click Download Latest Protection Updates. This will ensure that SpywareBlaster has the latest definitions so that it can protect your browser more efficiently. You should update SpywareBlaster regularly, as much as every few days, in order to provide the best protection. Each time you update, be sure to click Enable All Protection.
Step 7


Malwarebytes' Anti-Malware is FREEWARE, however you may upgrade to the PRO version which contains realtime protection, scheduled scanning and updating.
  • Please download Malwarebytes Anti-Malware (MBAM). Alternate download link
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing scan. If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from the Malware Bytes Web site. Scroll down the page until you see Latest Database; click Download from GT500.org
  • Double-click on mbam-rules.exe to install.
  • On the Scanner tab, make sure the Perform Quick Scan option is selected.
  • Click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and Scan in progress will show at the top. It may take some time to complete; please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully.
  • At the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
  • Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
Step 8
  • Please download SUPERAntiSpyware (SAS) - SUPERAntiSpyware Free Version For Home Users
  • Install it and double-click the icon on your desktop to run it.
  • It will ask if you want to update the program definitions, click Yes.
  • Under Configuration and Preferences, click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options, make sure the following are checked:
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
    • Please leave the others unchecked.
  • Click the Close button to leave the control center screen.
  • On the main screen, under Scan for Harmful Software, click Scan your computer.
  • On the left, check C:\Fixed Drive.
  • On the right, under Complete Scan, choose Perform Complete Scan.
  • Click Next to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a summary box will appear. Click OK.
  • Make sure everything in the white box has a check next to it, then click Next.
  • It will quarantine what it found and if it asks if you want to reboot, click Yes.
  • To retrieve the removal information, please do the following:
    • After reboot, double-click the SUPERAntispyware icon on your desktop.
    • Click Preferences. Click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • It will open in your default text editor (such as Notepad/Wordpad).
    • Please highlight everything in the notepad, then right-click and choose Copy.
    • Click Close and Close again to exit the program.
  • Please post that information with a new HijackThis log.
Step 9
  • Please download the ATF-Cleaner by Atribune.
  • Double-click ATF-Cleaner.exe to run the program.
  • Check the boxes to the left of:
    • Windows Temp
    • Current User Temp
    • All Users Temp
    • Temporary Internet Files
    • Prefetch (Windows XP) only
    • Java Cache
  • The rest are optional - if you want to remove them all, check Select All.
  • Click the Empty Selected button.
  • When you get the Done Cleaning message, click OK.
  • Follow the same steps for Firefox or Opera. You have the option of checking No if you want to save your passwords.
  • Click Exit on the Main menu to close the program.
Do not run it yet.

Step 10

Optional Fixes is the name that we use for fixes for unnecessary programs that load during startup and run in the background. These programs are not required to start automatically as you can start them manually if you need them. You would be removing the program from your startup but you would not be removing the program itself.

Your computer may be sluggish due to the many programs loading during startup and running in the background that are not necessary. Windows has a facility for starting programs at startup time. Some of these programs are required for your computer and the applications installed on it to run correctly. A good example of such a program is a virus-checking application that must always run, constantly checking for and isolating or removing files with viruses. Other such programs are not strictly required, or are optional. In some cases, you can gain significant performance enhancements by disabling the automatic startup of these programs. In many cases, the functionality offered by the programs is still available by starting the programs manually by, for example, starting the program from the Windows Start->Programs menu. Media players and instant messaging programs often fall into this category. In fact, it is common for many modern software applications, when installed, to add programs at startup that add items to the system tray or shortcut (context) menus in Windows Explorer to provide quick access to the features and functions of these applications. While they may be useful, they do increase boot time and consume system resources. It is advised that you disable these programs so that they do not take up necessary resources or slow the boot time.

Other than ScanRegistry, SystemTray, StateMgr, antivirus program entries, and firewall program entries, very few others need to load and run.

Read the articles below to see if it applies to your computer problem with being slow to respond.
Slow_Computer_Check_here_first_it_may_not_be_malware.
Help! My computer is slow!
50 Tips for a Super Fast PC
4 Ways to Speed Up Your Computer's Performance
It's not always malware: How to fix the top 10 Internet Explorer issues

If you decide that you want to stop the Optional Fixes in your startup, let me know and I will give you a list with instructions. You would be removing the program from your startup but you would not be removing the program itself.

An antivirus program is an essential part of computer security and you do not appear to have one running on your system. There are a few available for free that have excellent reputations.

AVG 8 Anti-Virus Free Edition

AntiVir Personal

Avast! 4 Home Edition
If needed, see How to Install, Configure, and Use Avast Antivirus

Step 11

Lets run ATF-Cleaner to ensure no malware is hiding in temporary folders and for general computer cleanup to free space on your computer.

Step 12

Please run HijackThis in Normal Mode and post:
  • the list of file names and locations for any files that cannot be cleaned / deleted that were reported after you completed the online scans.
  • the log from MalwareBytes
  • the log from SUPERAntiSpyware
  • a new HijackThis log
Please advise me of any problems you still have.
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#7 S Carr

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Posted 23 January 2009 - 08:59 PM

Well, after more digging and searching, I found the problem - a rootkit hiding in fake sysaudio.sys and wdmaud.sys files. Link to description below. Thanks for your efforts trying to help.

http://miekiemoes.blogspot.com/2008/10/fak...archengine.html

#8 suebaby41

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Posted 24 January 2009 - 10:33 AM

Thank you for letting me know. I am glad you were able to find the solution.

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
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