Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

emachines dvd+/-r/w/ram/labelflash


  • Please log in to reply
15 replies to this topic

#1 spotpm

spotpm

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:08:13 AM

Posted 30 December 2008 - 05:42 PM

This is the First time I have tried to use the dvd drive ever on this computer. I have had it for two weeks and it won't write anything or even recognize that a dvd or cd is put into it. I might just be doing somethng wrong. Please help me out. I tried using the online emachine support and the call in support but apparently no one speaks english there. Any help would be appreciated.

BC AdBot (Login to Remove)

 


#2 Sneakycyber

Sneakycyber

    Network Engineer


  • BC Advisor
  • 6,135 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ohio
  • Local time:09:13 AM

Posted 31 December 2008 - 02:35 PM

If you try and open the case you run the risk of voiding any warranty. I would return the computer to the place you bought it from and tell them the drive doesn't work. If your not concerned about the warranty open the case and make sure the drive is plugged in.
Chad Mockensturm 
Network Engineer
Certified CompTia Network +, A +

#3 spotpm

spotpm
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:08:13 AM

Posted 01 January 2009 - 02:50 PM

I was more or less looking to see if someone could guide me through a troubleshooting process to see if it's human error or not.

#4 Sneakycyber

Sneakycyber

    Network Engineer


  • BC Advisor
  • 6,135 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ohio
  • Local time:09:13 AM

Posted 01 January 2009 - 04:56 PM

Go to the run command in the start menu and type diskmgmt.msc and see if the drive is listed. Is the drive listed in the bios menu and in windows explorer?
Chad Mockensturm 
Network Engineer
Certified CompTia Network +, A +

#5 spotpm

spotpm
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:08:13 AM

Posted 01 January 2009 - 05:29 PM

I see a removable disk f but I don't think that is it. I'm not sure what to look for. Your help is greatly appreciated. I'm about to pull my hair out over this crap.

#6 DPCS

DPCS

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:03:13 PM

Posted 01 January 2009 - 05:33 PM

I see a removable disk f but I don't think that is it. I'm not sure what to look for. Your help is greatly appreciated. I'm about to pull my hair out over this crap.


What have you tried to do thus far?

#7 Sneakycyber

Sneakycyber

    Network Engineer


  • BC Advisor
  • 6,135 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ohio
  • Local time:09:13 AM

Posted 02 January 2009 - 06:02 AM

If you cant see the drive in windows explorer, or you cant access the drive in the bios menu (when you first boot the computer) the the drive is either bad or not plugged into the motherboard.
Chad Mockensturm 
Network Engineer
Certified CompTia Network +, A +

#8 spotpm

spotpm
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:08:13 AM

Posted 02 January 2009 - 12:50 PM

Alright how do you access the bios menu? Also what should I be looking for once I get there?

#9 Sneakycyber

Sneakycyber

    Network Engineer


  • BC Advisor
  • 6,135 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ohio
  • Local time:09:13 AM

Posted 02 January 2009 - 02:19 PM

First can you see the drive in windows explorer/my computer?
Chad Mockensturm 
Network Engineer
Certified CompTia Network +, A +

#10 spotpm

spotpm
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:08:13 AM

Posted 02 January 2009 - 03:51 PM

Other than the c: and d: drives I see the f: drive. I don't think that is it though but I'm not sure.

#11 keny111111

keny111111

  • Members
  • 406 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:florida
  • Local time:10:13 AM

Posted 02 January 2009 - 04:12 PM

[attachment=10581:cd_drive.JPG] this is how mine appears.
Have A Great Day

...........Kenny.............

#12 Sneakycyber

Sneakycyber

    Network Engineer


  • BC Advisor
  • 6,135 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ohio
  • Local time:09:13 AM

Posted 03 January 2009 - 01:22 PM

What model E-machine is this?
Chad Mockensturm 
Network Engineer
Certified CompTia Network +, A +

#13 spotpm

spotpm
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:08:13 AM

Posted 07 January 2009 - 10:17 AM

EL1200 S/N PTG1005003833078FB3001

#14 funnytim

funnytim

  • Members
  • 624 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:07:13 AM

Posted 07 January 2009 - 11:47 AM

I see a removable disk f but I don't think that is it. I'm not sure what to look for.


Does your "F" drive look something like the one posted below? (It will have a CD/DVD icon, etc).


[attachment=10581:cd_drive.JPG] this is how mine appears.


And if you put in a disc, does anything change there with the drive (if it exists).

#15 Sneakycyber

Sneakycyber

    Network Engineer


  • BC Advisor
  • 6,135 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ohio
  • Local time:09:13 AM

Posted 07 January 2009 - 03:35 PM

Hmm you should see allot more drives than C/D/F since you have a Media card reader, unless your reader is only assigned one drive letter. If there is no CD/DVD icon next to the drive letter F then those are your media card slots and windows isn't even recognizing you have a DVD rom drive. This means its either bad or not connected internally.
Chad Mockensturm 
Network Engineer
Certified CompTia Network +, A +




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users