Hello hibleeping and welcome to BC
I'm shifting your query here to the Am I Infected forum as you haven't posted any logs. As for your question, as Galadriel stated in response to your first topic here: http://www.bleepingcomputer.com/forums/t/190664/lavasoft-support-site-is-down-anyone-know-for-how-long/
Lavasoft is working to resolve the issue. While it may be a couple days before they are back up, frankly you will receive assistance a lot faster there since you are already in the disinfection process there already.
Further, if you were to continue here instead, we would need to get all the prior information, logs, etc. from you as well as full descriptions of what had been done already in order to assist you, and it could very likely be up to 10 days and possibly longer before you got a response because of the very large number of logs we have right now. For the sake of continuity of the disinfection process and a much shorter wait period, I would continue at the LavaSoft forum where your disinfection process is already underway. I'm certain the issues LavaSoft is experiencing will be resolved within a day or two.
I wish you the best of luck with the disinfection process. I know that you are frustrated and want your computer fixed as soon as possible. I truly think that waiting for the LavaSoft forums to come back up is your best option at this point.
To avoid confusion, I am closing this topic. If you have other questions regarding this, please post them in your initial topic here: http://www.bleepingcomputer.com/forums/t/190664/lavasoft-support-site-is-down-anyone-know-for-how-long/
Orange Blossom ~ forum moderator
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