I am not a tech type. My family members gave me a computer and told me not to mess with the programming because I would just mess it up. After my first tower blew up (planned obsolescence), I had numerous problems because I was not consulted as to my preferences, and my sister's friend, who had a computer services company, was engaged in very dodgy practices.
I wish I had known about BC then. It has great resources, and the crew here is very helpful and knowledgeable. This site has helped me to gain more confidence--slowly--and it's always the first place I consult. Plus, the fact that there are multiple opinions helps to get a more balanced view of what apps work and which don't and the best ways to fix them.
Good luck in all your endeavors! I hope your employers properly appreciate your efforts. Keep a log of all the overtime you put in, your expenses, and time taken from your "proper" duties. You might just get a pay raise out of it.