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Combofix cleaned iexplorer a little too well


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#1 Seth Folickman

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Posted 30 December 2008 - 12:48 PM

Thanks in advance for any help. I'm a bleepingcomputer virgin, but am an IT professional. I used combofix to clean 4, thats right 4, Antivirus 2009'ish programs from my mom's computer. She actually paid for one of them with her credit card (and yes I did beat her, just kidding.)

Combofix did a good job and fixed the problem, a little too well I think. I can't get internet exploder to work for anything. I have been able to successfully install Google Chrome and Firefox to make sure it wasn't an OS issue. They both work fine. I have uninstalled ie7 and ie6 and reinstalled. Uninstalled both again and tried to manually delete c:\pro files\int expl, with iexplorer.exe coming right back after deleting. No matter what I can't get Iexploder to function properly. She has so many different stupid things on it for work that I'm REALLY trying to not flush and fill.

Has anyone run into this? I don't know which came first the iexplorer issue or the virus, and from what I can tell there was nothing found in the c:\pro files\int explorer folder that was found by combofix, so I'm not real sure where to start.

She is running XP Home (yuck) on an older Inspiron. All traces of the malware/virus have been destroyed and other than the Iexploder issue, the puter is running excellent. Very quick to boot, quick to run process/program. Just something stupid when I click IE. I get some null error that it can't find the file. Even if I try to run directly from c:\program files\internet explorer\iexplorer.exe. I also uninstalled ie7 and went back to ie6 and tried that with same result

Thanks all for the help!!!

Seth

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#2 garmanma

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Posted 30 December 2008 - 01:38 PM

How to use Dial-A-Fix to repair windows internals problems


Guide Overview

The purpose of this guide is to teach you how to reset windows settings in the event they are damaged. This is useful for repairing many issues with windows installer, windows update, https connections, and many other issues. However, it is a specific tool which is not a cure all. Hardware problems and windows' file integrity should be checked before using DialAFix.

However, it is recomended that you start a topic in the Windows XP Home and Professional forum about your issue before using Dial-A-Fix due to the caveats below.

Caveats:
Users wishing to run DialAFix on their own should read http://wiki.lunarsoft.net/wiki/Dial-a-fix#WARNINGS.

The following is an incomplete list of examples of known problems that can cause Dial-a-fix to exaggerate or expose issues on your system:

  • Hard drive integrity problems, possibly including but not limited to:
  • Registry entry corruption
  • Filesystem corruption, possibly leading to:
  • System file corruption
  • Registry hive corruption
[*]Memory module failures

[*]Other hardware failures (video card, motherboard, processor, modem, etc)

[*]Use of Dial-a-fix on an unsupported platform (such as Windows XP x64; 32-bit XP with a 64-bit processor is fine, however)

[*]Use of Dial-a-fix with unsupported beta software
[/list]


Also please note that Dial-A-Fix is only for Windows 2000/XP. Use of Dial-A-Fix on Windows 9x (that is, 95, 98, ME) or Windows Vista can have unpredicable results!!

Tools NeededInstructions
  • Before you begin, READ THE CAVEATS ABOVE!!
  • Ensure your system's Date and Time are set correctly. You should also rule out possible hardware failures before using Dial-A-Fix.
  • Download Dial-A-Fix and unzip the files to your desktop.
  • Double click Dial-a-Fix.exe to start the program.
  • Press the green double checkmark box (Looks like this: Posted Image)
  • UNcheck "Empty Temp Folders", as well as "Adjust Time/Date" in the prep section. The prep section should then look like this:
    Posted Image
  • When the window looks like this, press the GO button in the bottom of the window.
    Posted Image
  • Exit/Close Dial-A-Fix

Mark
Posted Image
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