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I think I am infected

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#1 schatzie94


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Posted 30 December 2008 - 11:47 AM

My computer will not let me use the Malwarebytes Anti-Malware. It won't even open. It won't let me log into Bleepingcomputer.com, it won't let me log into Malwarebytes.org. It blocks every attempt I make to run programs involving clearing this problem. I am running a scan with McAfee, but it hasn't found anything so far.

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#2 boopme


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Posted 30 December 2008 - 12:17 PM

Let's try quietman7's suggestion

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.

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#3 schatzie94

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Posted 30 December 2008 - 02:03 PM

When I go into the program file, there is no Setup.exe. There is unins000, and mbam, mbamgui, mbamservice. Nothing with .exe.

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