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Icons and Start Missing


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10 replies to this topic

#1 coopergm

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Posted 30 December 2008 - 08:53 AM

Started PC this am and logged in. After login - no icons or start menu. Can get to ctrl-alt-del which brings up task manager, etc. Had tried to 'run' explorer.exe but file not found. Any help would be appreciated. Virus?

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#2 Queen-Evie

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Posted 30 December 2008 - 09:21 AM

One thing you can try. Open up Task Manager.
Applications tab/New Task.
Type in restore and click ok.
The system restore page will open, look for rstrui, click it, and follow directions to
restore your system to a time just before the issue started.
Once you get your desktop back, you can scan with your antivirus and
malware scanners.

#3 karbo1

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Posted 30 December 2008 - 09:43 AM

You can surely find a fix on this page: http://www.kellys-korner-xp.com/xp_tweaks.htm possibly on line 117.

If you can't see your desktop icons, try line 72.

Hope this helps

Edited by karbo1, 30 December 2008 - 11:36 AM.

Please post back if we found the solution

#4 coopergm

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Posted 30 December 2008 - 09:52 AM

Tried to restore. The program opens - but after selecting restore date - and then next - nothing happens.

Thank you for your reply.

#5 karbo1

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Posted 30 December 2008 - 10:52 AM

Try the page I've sent you. I've repaired a lot of things with it.
Please post back if we found the solution

#6 coopergm

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Posted 30 December 2008 - 02:39 PM

I can only get to 'task manager' via ctrl-alt-del. What am I to do with the 'fix' that they post on line 117 as you graciously recommended? I have lost all icons, start and taskbar.

#7 karbo1

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Posted 30 December 2008 - 02:48 PM

I'm guessing you can't access the Internet with your computer. Can you copy the link to the website on a USB flash drive and run it on your faulty computer, hoping your autoplay is enabled?

Edited by karbo1, 30 December 2008 - 02:48 PM.

Please post back if we found the solution

#8 karbo1

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Posted 30 December 2008 - 03:07 PM

Are you still with us?
Please post back if we found the solution

#9 Queen-Evie

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Posted 30 December 2008 - 10:32 PM

If you need to access the internet on the no desktop computer:

Open up task manager. Applications tab/New Task.
Type in iexplore.exe
This should get you to the internet.

Once on the internet, you can get to http://www.kellys-korner-xp.com/xp_tweaks.htm

Click on the fix, then choose run when it asks if you want to run or save.
You will be asked if you want to add info to the registry, choose YES.
If asked to reboot, do so.
Let us know if it worked. If not, there are other options.

OR are there other user accounts on your computer? You can go to another users desktop, then to kellys corner, when asked save or run, choose SAVE, and save it to your documents.
After that, back to your desktop, task manager, new task, type in my documents. Click on the saved file, and run it.

Edited by Queen-Evie, 30 December 2008 - 10:48 PM.


#10 karbo1

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Posted 30 December 2008 - 10:52 PM

If you need to access the internet on the no desktop computer:

Open up task manager. Applications tab/New Task.
Type in iexplore.exe
This should get you to the internet.

Once on the internet, you can get to http://www.kellys-korner-xp.com/xp_tweaks.htm

Click on the fix, then choose run when it asks if you want to run or save.
You will be asked if you want to add info to the registry, choose YES.
If asked to reboot, do so.
Let us know if it worked. If not, there are other options.

OR are there other user accounts on your computer? You can go to another users desktop, then to kellys corner, when asked save or run, choose SAVE, and save it to your documents.
After that, back to your desktop, task manager, new task, type in my documents. Click on the saved file, and run it.



I tried explaining this to him but he seems to have disappeared! If people want help, they got to stick around a little longer or come back!

And, good thinking about the task manager and the new task. I had completely forgotten about that. :thumbsup:

Edited by karbo1, 30 December 2008 - 10:55 PM.

Please post back if we found the solution

#11 coopergm

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Posted 02 January 2009 - 02:49 PM

Sorry for not replying sooner....

Just used the registry file that you suggested and the desktop has reappeared. Checking PC now for any other issues. Can only assume that virus file caused the damage.

Very much appreciate the prompt replies to this issue. Your help was very much appreciated!!!

Happy New Year!




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