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AVG keeps alerting me of a trojan, but can't remove it


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#1 Robb235

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Posted 30 December 2008 - 08:46 AM

AVG's Resident Shield keeps alerting me of a trojan on my computer, but cannot remove it. I'm hoping a HJT log will help clear things up. I read the Preperation Guide and it seems things have changed since I lasted posted a log, so I hope I'm doing this correctly.



DDS (Version 1.1.0) - NTFSx86
Run by Robert at 8:38:05.70 on Tue 12/30/2008
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1006.460 [GMT -5:00]

AV: AVG Anti-Virus *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Bradford Networks\Persistent Agent\bndaemon.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\HCWemMON.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Bradford Networks\Persistent Agent\bncsaui.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
"C:\Windows\svchost.exe"
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Robert.LAPTOP-ROB\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: PK IE Plugin: {1e1b2879-88ff-11d3-8d96-d7acac95951a} - IE Plugin Class
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Aim6]
uRun: [AlcoholAutomount] "c:\program files\alcohol soft\alcohol 120\axcmd.exe" /automount
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~1.EXE -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1;

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0)"

-"http://calcchat.tdlc.com/free_solutions/test.html"
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [AtiPTA] atiptaxx.exe
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [emMON] HCWemMON.exe
mRun: [RegistryMechanic]
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [amd_dc_opt] c:\program files\amd\dual-core optimizer\amd_dc_opt.exe
mRun: [bncsaui.exe] %ProgramFiles%\Bradford Networks\Persistent Agent\bncsaui.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [MSN] c:\windows\svchost.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683}
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: swapdm - swapdm.dll
AppInit_DLLs: avgrsstx.dll

============= SERVICES / DRIVERS ===============

R1 atitray;atitray;\??\c:\program files\radeon omega drivers\v4.8.442\ati tray tools\atitray.sys [2008-11-27 17952]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-11-8 98440]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-11-8 26824]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-11-8 231704]
R2 BNPagent;Bradford Persistent Agent Service;"c:\program files\bradford networks\persistent agent\bndaemon.exe" [2008-6-29 2944392]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\viewpoint\common\ViewpointService.exe" [2008-11-30 24652]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFHWATI.sys [2005-8-22 231424]
R3 TotRec7;Total Recorder WDM audio driver;c:\windows\system32\drivers\TotRec7.sys [2008-12-17 127496]
S1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys []
S3 MotDev;Motorola Inc. USB Device;c:\windows\system32\drivers\motodrv.sys [2008-7-15 42112]
S3 USBFVNETA;Compaq 11 Mbps Wireless USB Adapter;c:\windows\system32\drivers\vnetusba.sys [2008-12-11 64934]

=============== Created Last 30 ================

2008-12-30 08:35 22,152 a------- c:\windows\system32\swapdm.dll
2008-12-30 08:35 8,512 a------- c:\windows\system32\swapm.sys
2008-12-30 08:35 4,707 a------- c:\windows\system32\aidb.dat
2008-12-30 08:34 43,750 a------- C:\ondhwg.exe
2008-12-29 19:30 9,728 a------- C:\12345ab4.exe
2008-12-23 13:13 65,536 ---shr-- c:\windows\svchost.exe
2008-12-19 12:29 272,128 -c------ c:\windows\system32\dllcache\bthport.sys
2008-12-19 12:29 272,128 -------- c:\windows\system32\drivers\bthport.sys
2008-12-19 12:28 23,040 -------- c:\windows\kb913800.exe
2008-12-19 12:16 <DIR> --d----- c:\windows\system32\CatRoot_bak
2008-12-17 23:28 <DIR> --d----- c:\docume~1\robert~1.lap\applic~1\TotalRecorder
2008-12-17 23:17 127,496 a------- c:\windows\system32\drivers\TotRec7.sys
2008-12-17 23:17 106,496 a------- c:\windows\system32\DrvTrNTl.dll
2008-12-17 23:17 61,448 a------- c:\windows\system32\DrvTrNTm.dll
2008-12-17 23:17 <DIR> --d----- c:\program files\TotalRecorder
2008-12-11 20:04 22,056 a----r-- c:\windows\system32\drivers\internal.rom
2008-12-11 20:04 5,004 a----r-- c:\windows\system32\drivers\external.rom
2008-12-11 20:04 64,934 a----r-- c:\windows\system32\drivers\vnetusba.sys
2008-11-30 14:02 <DIR> --d----- c:\docume~1\alluse~1.win\applic~1\acccore

==================== Find3M ====================

2008-12-05 05:20 274,432 a------- c:\windows\system32\TubeFinder.exe
2008-11-10 05:43 410,984 a------- c:\windows\system32\deploytk.dll
2008-11-09 08:48 98,440 a------- c:\windows\system32\drivers\avgldx86.sys
2008-11-09 08:48 12,936 a------- c:\windows\system32\drivers\avgrkx86.sys
2008-11-08 09:08 10,520 a------- c:\windows\system32\avgrsstx.dll
2008-10-23 08:01 283,648 a------- c:\windows\system32\gdi32.dll
2008-10-16 15:38 826,368 a------- c:\windows\system32\wininet.dll
2008-10-03 05:15 247,326 a------- c:\windows\system32\strmdll.dll
2008-07-15 12:24 25,600 a------- c:\documents and settings\robert.laptop-rob\usbsermptxp.sys
2008-07-15 12:24 22,768 a------- c:\documents and settings\robert.laptop-rob\usbsermpt.sys

============= FINISH: 8:38:42.10 ===============

Attached Files



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#2 suebaby41

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Posted 10 January 2009 - 10:53 AM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 Robb235

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Posted 10 January 2009 - 06:03 PM

I formatted my hard drive.

#4 suebaby41

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Posted 10 January 2009 - 06:56 PM

Thank you for letting us know.
This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.




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