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#1 SeeTre

SeeTre

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Posted 29 December 2008 - 09:12 PM

Hi,

This is my first time on your site. I have some kind of malware infection that is affecting my Internet browsers (Explorer and SeaMonkey). When I Google or use another search engine the URLs that are returned are not for the search finding descriptions. In other words, the URLs are somehow being redirected elsewhere.

I use PC-Cillin Internet Security 2007, which auto updates. PC-Cillian caught a suspicious file (1[1].exe), but it could not quarantine it and asked me to go get it and delete it. I could not find the file by searching for it. However, I did delete all Temporary Internet Files and dumped my recycle bin. I later discovered the problem, however, so obviously I was too late. I chatted all evening on Sunday with Support People from Trend Micro. With them I did a Disk Clean-up, deleted my Temp Internet Files (again), and dumped my cache in Microsoft Internet Explorer. The problem persisted. So, they had me also run Trend Micro House Call and I also executed a Trend Micro System Cleaner in Safe Mode. Problem still there.

After some R&D this morning on a different PC, I got some info and new ideas. This evening I ran Spybot S&D and SpyBlaster. Spybot S&D found 38 issues, all except on item were cookies. The one non-cookie item was a registry change (HKEY_LOCAL_MACHINE_SOFTWARE\Microsoft\Security Center\AntiVirusOverride), which I had Spybot fix. No change. Lastly, I also ran Hijack for a log. I know I should not be in there deleting things, so here I am. I hope that you can help me. My logs are attached as you requested.

I have to sign off for tonight, but I'll check back tomorrow after work... and will check my email in the morning. Thanks in advance for your help... I really, really, really appreciate it!


Thanks,
SeeTre

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#2 KoanYorel

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Posted 09 January 2009 - 08:36 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE

This may seem repetitive, but we need to see the current status of your system.
Please Hold on it may take us a day or so to get back with you.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 13 January 2009 - 07:10 PM

Due to the lack of feedback, this Topic is now closed.

If you still have problems, please Start a new topic.

Or contact any Moderator to reopen it if still applicable.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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