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Windows XP-SP2 hangs during Shut down & Blue screen at Restart!

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#1 Khalouda


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Posted 29 December 2008 - 06:09 PM

Hello BC stuff:

I have Inspiron 1520 Dell laptop. Recently when i try to turn off Windows XP professional-SP2, it hangs at the "Windows is shutting down" screen. I have to manually turn off the laptop by pressing the power button. When i restart the laptop right away, i got a blue screen (blank desktop with no icons). I press CTRL-ALT DELETE to shut down the laptop. I usually get a normal restart and normal shutdown when i try for the third time.

Please advice
Thanks ALOT


PS: Please note that in Mid November 2008, i had an issue with my laptop (Blank desktop with no icons). I posted the problem and got help in this Thread:

In November, i did not have the problem of windows hanging during shut down.

Edited by Khalouda, 29 December 2008 - 06:24 PM.

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#2 usasma


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Posted 29 December 2008 - 08:50 PM

Here's an outstanding shutdown troubleshooter: http://aumha.org/win5/a/shtdwnxp.htm
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