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Firefox 3.0.5 Browser Popup Virus (Trojan. Vundo


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2 replies to this topic

#1 Calvin Ou

Calvin Ou

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Posted 29 December 2008 - 05:37 PM

Help! My Firefox browser is infected with a Popup Virus that creates popup windows at random times. This can be triggered when I am navigation from one page to another and when I google something in the Google search box in the upper right hand corner of Firefox. The popups may include advertisements such as amazon.com, hotel deals and etc. The popups are extremely annoying and I am certain are not from the websites I am visiting. I am sure that they are from a virus in my computer. I have scanned my computer with Norton, Adaware, and Avast and they come up with nothing :thumbsup: However, Norton has detected intrusion attempts such as Trojan.Vundo. I have told Norton to fix and resolve issues but the problem continues to persist.

I sincerely appreciate any help in getting rid of the offending virus or malware...
Any help would be greatly appreciated!

Thank you,
Calvin

I've attached the 3 recommended files: Attach.txt, DDS.txt, and hijackthis.log

Attached Files



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#2 KoanYorel

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Posted 09 January 2009 - 06:06 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE

This may seem repetitive, but we need to see the current status of your system.
Please Hold on it may take us a day or so to get back with you.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 13 January 2009 - 06:33 PM

Due to the lack of feedback, this Topic is now closed.

If you still have problems, please Start a new topic.

Or contact any Moderator to reopen it if still applicable.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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