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How To Use Norton Ghost?


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3 replies to this topic

#1 newpaintbrush

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Posted 29 December 2008 - 03:15 PM

Hi,

I have Norton Ghost on my computer (was there when I bought it). I also have a CD or DVD with three Norton Ghost data files.

My computer's infected with some sort of popup making thing - Windows and/or Firefox browsers try to open. I think I have them blocked, but I'd like to be sure that my computer's clean, so I'm going to try restoring the original computer setup.

Question is, though - I have THREE Norton Ghost data files, and I can only restore one at a time. Is there a chance that I could partially delete Windows or some such awful thing if I try restoring one at a time? Or is there some way to restore all three data files at once?

I tried reading the manual, but I couldn't find any way to restore three files at once.

Thanks in advance.

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#2 tork

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Posted 29 December 2008 - 04:43 PM

...
My computer's infected with some sort of popup making thing - Windows and/or Firefox browsers try to open. ...



Based on the above statement I'd recommend you post in the Am I Infected forum http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/ and work with the experts on cleaning your computer

#3 newpaintbrush

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Posted 30 December 2008 - 09:31 AM

Thanks for your response!

I put in something mentioning in the Malware forum stating I got adtgrt popups, but I haven't gotten a response. I suppose it might be some time before I get a reply (there's lots of requests for help on that forum), and I have backups of all my data, so I think I'll just try using Norton Ghost.

Thing is, I don't really know how to use Norton Ghost . . . any help?

(Of course, if I get Norton Ghost figured out, I'll mention the problem's fixed in the other forum. Right now, though, sadly, I have a problem . . .)

Thanks in advance for any additional replies.

#4 garmanma

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Posted 30 December 2008 - 09:59 AM

You have a log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic.
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