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Windows XP Professional 2002 service pack 3


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#1 lauriejeanne51

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Posted 29 December 2008 - 12:14 PM

Okay I've just become a member today and I have a standalone office computer that is running very slow and sluggish. I'm considered pretty computer literate so in most cases I'm able to fix most of the computers issues myself. Yesterday I thought the first thing to be done was remove some of the programs that are installed that we no longer use. For instance I removed the google toolbar and the msn toolbar. I also removed an old Canon printer program because we have a newer HP printer. I removed some of the HP printer programs we have never accessed as well. I did a disk cleanup and removed the temporary internet files and the browsing history. Now I am ready to do the Disk Defragment but every time I get the progam openned and click on defragment or analize an error message with the red button and an X through it comes up and the message reads "Disk Defragment does not start". I tried rebooting the system but nothing worked. I also went to Microsoft Windows but there wasn't any solutions for my problem. I did a internet search and I read about various fixes but none were for this particular error message. I tried opening it from several locations on my C drive but every time the same error appeared. I browsed to see if there was a download to reinstall the Disk defragment file but to no avail. Is there someone with a solution to this error? I think if we could defrag the C drive most of the problems with the programs loading slowly would run better. The computer information is: Intel R Pentium R 4 CTU 1.5 GHZ. 1.49 GHZ 512 megabite of RAM

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#2 xblindx

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Posted 29 December 2008 - 12:18 PM

You may be able to do a repair. Do you have a Windows XP Pro install CD?

Edited by xblindx, 29 December 2008 - 12:18 PM.


#3 dc3

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Posted 29 December 2008 - 12:37 PM

How large is the hdd, and how much free space do you have left? If you don't have enough swap space you won't be able to defrag the hdd.

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#4 lauriejeanne51

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Posted 29 December 2008 - 02:04 PM

You may be able to do a repair. Do you have a Windows XP Pro install CD?


Yes I have the Windows XP Pro install CD

#5 xblindx

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Posted 29 December 2008 - 02:06 PM

First answer dc3's questions.

How large is the hdd, and how much free space do you have left? If you don't have enough swap space you won't be able to defrag the hdd.



#6 lauriejeanne51

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Posted 29 December 2008 - 02:46 PM

How large is the hdd, and how much free space do you have left? If you don't have enough swap space you won't be able to defrag the hdd.


If I'm understanding you correctly the hard disk drive (hdd) is 18.6 GB and the free space is 6.00 GB

#7 usasma

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Posted 29 December 2008 - 08:47 PM

Have you tried to run Defrag in Safe Mode?
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