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Still infected after Combofix


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#1 Ae0n7

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Posted 29 December 2008 - 05:12 AM

Greetings to all I'm a new member and need some help. I became infected with some variant of the Smithfraud virus. I ran the ATF Cleaner, then the Malwarebytes and finally the Combofix.exe. I installed the repair console as prompted and ran combofix. When I rebooted after updating my spybot I saw I still had 2 bugs running in task manager. I was able to end them there but they are still on my machine. My cousin who is my computer guru told me to do the following but I'm just not getting it right:

"run the restore console that was installed from Combofix. (It shows at POST), and is the same thing as booting from Windows CD, then the first repair mode. Delete the files from there - they can't run in recovery console. This was described in one of the first links I sent you."


I ran the recovery console on reboot but I just get a DOS prompt and don't know what to do next?? My cousin is very busy and I need to learn this stuff on my own. Please advise me? I have the logs etc.

Thanks in advance

Aeon

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#2 rigel

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Posted 29 December 2008 - 01:50 PM

This forum isn't setup to deal with ComboFix problems. Please note the blue text above the top post.

You have two choices.
  • Please follow this guide from step (6). Post a HJT log to the HJT forum and a Team member will be along to help you as soon as possible.
  • We can try to figure things out here using someof the scanners you have already used - then a few more.
The benefit from #1 is that team have more powerful tools that they use to clean your computer - including ComboFix. The con is that team is vey busy. It may take 5 days to answer your topic.
The benefit of #2 is speed of response. the con is we may still have to send you to the HJT forum depending on the severity of your infection.
Let us know what you would like to do from here. I will help you in any way I can.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 Orange Blossom

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Posted 30 December 2008 - 01:32 AM

Hello Ae0n7,

Now that your log is posted here: http://www.bleepingcomputer.com/forums/t/190502/infected-withtrojan-spy-and-win32autorun-worm/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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