Posted 29 December 2008 - 12:27 AM
I have spent the last 6 weeks **trying** to remove viruses from this computer. I have followed the advice of other posters on this and other forums.
Having used Malwarebytes, ATF Cleaner, SmitfraudFix, SDFix, VundoFix, SuperAntiSpyware, CCleaner and Norton 360 - I am ready to give up.
I had thought I was free of unwanted items and backed up my computer but I now fear this to has a virus.
My plan is to reformat the HD and re-install everything... I have a few questions regarding the way viruses etc get into our systems please.
I am under the impression that only executable files can install viruses - is this the case?? I don't want to lose my files but I don't want to be re-infected again the files are mostly word, excel, pictures and music.
I believe the vector for this virus was a "photo" "sent" by daughter no1's friend (her mum is rich and got a guy in to fix the problem and even he hasn't fix her computer so far). Unfortunately I had not gotten around to re-installing N360.
I am assuming there is something still around even though it cannot be detected because the computer is running slower than a wet weekend!!
Thankyou for any help anyone can offer - I must have offended someone upstairs because out of 6 computers only one is working!!!