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Computers freezing or running verrrry slow


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#1 caperescort

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Posted 28 December 2008 - 10:06 PM

Hi I have been getting some call lately to fix peoples computers and when I get them I run malware bytes antimalware, ,ccleaner, adaware free 2008, I install avg 8 if needed and run that aswell, spybot search and destroy, i've also been running gmer to check for rootkits. I run each application until it shows up clean (in safemode and normal mode)then I use hijack this to remove some unwanted startup programs and to make sure that nothing is starting up that shouldn't be. (If something looks out of the ordinary I google the program to verify that is is a good program) when that show up clean I finish by trying a couple different online scans and make sure everything is clean there as well. When all programs come up clean I remove them all except avg I usually leave on because alot either don't have and AV or it is soooo out of date that I remove it. Now lately I have been finding that after all that they still are running slow and I don't mean nano second delay I mean like you click on start and five minutes later it pops up. I was thinking dirt or heat issue but processor fans/heatsinks are clean. There is nothing to indicate overheating I ran defrag and chkdsk and still no better. They run fine in safe mode so it almost cant be hardware is there something else I should be running or is there a new rootkit or spyware or something out there that I am missing? If it was one pc I could see it but when I start seeing five or six the same way I start to wonder.

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#2 xblindx

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Posted 28 December 2008 - 10:16 PM

Depends on how good their specs can handle AVG. AVG slows down many machines (including mine, it was very noticeable). Try uninstalling AVG.

You should also not really be messing with HJT at all unless you know exactly what you are doing. You may have deleted a legit entry by accident and that has caused the major slowdown.

Just a question, are you using the Registry Cleaning portion of CCleaner?

Edited by xblindx, 28 December 2008 - 10:19 PM.


#3 caperescort

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Posted 29 December 2008 - 10:12 AM

Just a question, are you using the Registry Cleaning portion of CCleaner?


Ya should I be?

#4 xblindx

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Posted 29 December 2008 - 10:25 AM

No. Some information you might want to take note of

Registry cleaners are not necessary. Cleaning your registry will not result in noticeable speed improvements and should only be done if you are receiving errors. You should ALWAYS BACK UP your registry before making any changes to it. Different cleaners have different definitions of what "junk" is, and some can/will delete needed registry entries, corrupting the computer.

Since you are working on other people's computer, I strongly recommend not using registry cleaners. You shouldn't be even using them on your own system..

Edited by xblindx, 29 December 2008 - 10:25 AM.


#5 usasma

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Posted 29 December 2008 - 08:44 PM

Slowness is not just caused by malware - but also by the incomplete removal of all the changes it makes on a system.
So it's up to the antivirus folks to fix it - and they're under time pressure to get it done quickly.
In the end, Windows may be so damaged that a repair install is needed - and at times that may not even work.
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#6 Layback Bear

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Posted 29 December 2008 - 09:53 PM

What are the specs of you computer. Have you loaded any thing new on your computer. Programs, printers, scanners, ect. Have you scanned compressed old files under disc clean up.If you have a lot of old stuff hanging around it will play hllll on your computer if you are running low on H.D. or RAM. Every thing you have ever loaded and or deleted alway leaves a little behind. You can defrag and put them in order but they are still there. When you fine some thing of question run a search off of the start button and see if you cam find where it is located and then come here B/C or goggle it to see what it is.

#7 xblindx

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Posted 29 December 2008 - 11:05 PM

What are the specs of you computer. Have you loaded any thing new on your computer. Programs, printers, scanners, ect. Have you scanned compressed old files under disc clean up.If you have a lot of old stuff hanging around it will play hllll on your computer if you are running low on H.D. or RAM. Every thing you have ever loaded and or deleted alway leaves a little behind. You can defrag and put them in order but they are still there. When you fine some thing of question run a search off of the start button and see if you cam find where it is located and then come here B/C or goggle it to see what it is.


The Original Poster states that it is on multiple computers he has worked on.

#8 Layback Bear

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Posted 30 December 2008 - 08:32 PM

Sorry I read his/hers post incorrectly.




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