If his isp is Earthlink, he would be using Norton/Symantec by default unless he chose to download other programs.
I have been looking to change from EL. Not only do they charge for security that didn't do a great job this summer, there have been a number of questions raised about the quality of Norton/Symantec, which once was quite good.
But Windows update downloads and Google have also been having a lot of problems recently.
I should think that if malware designers wanted to target sites, they would target the ones for major newspaper or political blogs that get a lot of traffic and have many, many ads. It would be too easy to track a hacker down from a site like this one. They keep it plain and simple (to my untrained eye).
One thing I have noticed, however, is that if you are not a business, but a home user, and you use the encryption and java disabling add-ons to an extreme (which I have done), some sites will make it very difficult for you to access them. The sites will assume that you mean them ill, when perhaps you are being excessively cautious. They have automatic protections. If they can't read your site properly, those sites won't let you on. But sometimes it is your security software that won't let you enter those sites. So I have been trying to learn how to use my add-ons properly. But sometimes your security settings will be changed by the regular updates from your browser and your search engine. What they believe you should keep transparent and what secure will not be the same as you believe on those matters.
Also, remember that at this time of year the internet is overloaded and cannot handle all the traffic, plus some popular sites will be likely targets for hackers and malware designers. Where has your browser been lately?
I am suggesting this because you have even less info on your technical profile than I do. In my case it is because of technical ignorance, near-sightedness, creaky bones and procrastination.
Edited by fuzzywuzzy6, 28 December 2008 - 09:36 PM.