It is a Dell Inspiron 1100
Service tag: C83QH31
Windows XP Pro service pack 3
He did A Clean format on the HD and reinstalled windows.
Well now the ethernet drivers are no longer installed nor the sound.
When I go into the Device manager under other devices there is a Yellow ? In front of the "Ethernet Controller", "Multimedia Audio Controller", "PCI Modem"
I have no clue what they did to it to know how to fix it. I have tried everything I Know...
I have uninstalled them all (the ? ones) & Restarted the computer. When I do it just comes back up as installing new hardware. but when it goes to search for the driver of course it can not find it. I have pointed it right at the drivers I download but still no go.
Not exactly sure what to do at this point. Only going to be here for today....
Oh and I have another pc with the same issue that they did (A regular Dell 4550) But I will post about that one once I get this one fixed. They did the same thing to that one that they did to the laptop.
Any advice would be appreciated. I have a flashdrive I am using to transfer between the 2 pc's (mine & theirs)
Thanks in advance!
Edited by MistyC, 28 December 2008 - 11:23 AM.