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I think I have malware, not sure what kind


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2 replies to this topic

#1 D0R0THYMANT00TH

D0R0THYMANT00TH

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Posted 28 December 2008 - 09:05 AM

I am trying to run IE and it will not connect to the internet. This problem occured at the same time as the installatiuon of the Zune 3.0 software. I am connected to the internet, I can ping www.yahoo.com quickly and get a reply, but the IE window simply states that I cannot connect. It will not diagnose this problem. I am assuming the presence of malware has caused this. Prior to installing the Zune software my computer has been off in storage(I had to run a good number of Microsoft updates first.) I also ran a combofix log if that will help.


DDS (Version 1.1.0) - NTFSx86
Run by Charles at 8:52:25.35 on Sun 12/28/2008
Internet Explorer: 8.0.6001.18241
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.479.102 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Outdated)
FW: Symantec Client Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\CfgWzSvc.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\PAStiSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
c:\program files\lenovo\system update\suservice.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\Program Files\Lenovo\Rescue and Recovery\ADM\IUService.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\Lenovo\Logger\logmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\NETGEAR\WG111v2 Configuration Utility\RtlWake.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Documents and Settings\Charles\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = https://webmail.nc.rr.com/do/logout?l=en-US&v=standard
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://www.lenovo.com/us/en/
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: NoExplorer - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_02\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: CPwmIEBrowserHelper Object: {f040e541-a427-4cf7-85d8-75e3e0f476c5} - c:\program files\lenovo\client security solution\tvtpwm_ie_com.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [Yahoo! Pager] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wg111v~1.lnk - c:\program files\netgear\wg111v2 configuration utility\RtlWake.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {DA320635-F48C-4613-8325-D75A933C549E} - c:\program files\lenovo\system update\sulauncher.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {0045D4BC-5189-4b67-969C-83BB1906C421} - {0FE81B52-73FA-425F-8F06-3F32451AC73F} - c:\program files\lenovo\client security solution\tvtpwm_ie_com.dll
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_02\bin\ssv.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {C5428486-50A0-4a02-9D20-520B59A9F9B3} - {A16AD1E9-F69A-45af-9462-B1C286708842}
Notify: AwayNotify - c:\program files\lenovo\awaytask\AwayNotify.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;\??\c:\program files\symantec client security\symantec antivirus\savrt.sys [2005-2-4 324232]
R1 SAVRTPEL;SAVRTPEL;\??\c:\program files\symantec client security\symantec antivirus\Savrtpel.sys [2005-2-4 53896]
R2 ccEvtMgr;Symantec Event Manager;"c:\program files\common files\symantec shared\ccEvtMgr.exe" [2005-6-2 185968]
R2 ccProxy;Symantec Network Proxy;"c:\program files\common files\symantec shared\ccProxy.exe" [2005-6-2 239216]
R2 ccSetMgr;Symantec Settings Manager;"c:\program files\common files\symantec shared\ccSetMgr.exe" [2005-6-2 161392]
R2 EAPPkt;Realtek EAPPkt Protocol;c:\windows\system32\drivers\EAPPkt.sys [2007-8-1 66048]
R2 PrivateDisk;PrivateDisk;\??\c:\program files\lenovo\safeguard privatedisk\PrivateDiskM.sys [2006-3-13 58368]
R2 smi2;smi2;\??\c:\program files\smi2\smi2.sys [2006-5-12 3968]
R2 Symantec AntiVirus;Symantec AntiVirus;"c:\program files\symantec client security\symantec antivirus\Rtvscan.exe" [2005-8-18 1730240]
R2 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\viewpoint\common\ViewpointService.exe" [2007-3-16 24652]
R3 NAVENG;NAVENG;\??\c:\progra~1\common~1\symant~1\virusd~1\20070622.033\naveng.sys [2007-6-22 77688]
R3 NAVEX15;NAVEX15;\??\c:\progra~1\common~1\symant~1\virusd~1\20070622.033\navex15.sys [2007-6-22 852824]
R3 PAC207;Webcam Basic;c:\windows\system32\drivers\pfc027.sys [2005-4-8 162176]
R3 pelmouse;Mouse Suite Driver;c:\windows\system32\drivers\pelmouse.sys [2006-11-1 16384]
R3 pelusblf;USB Mouse Low Filter Driver;c:\windows\system32\drivers\pelusblf.sys [2006-11-1 9216]
S3 ccPwdSvc;Symantec Password Validation;"c:\program files\common files\symantec shared\ccPwdSvc.exe" [2005-6-2 83568]
S3 dsreader;MaxDrive Driver (dsreader.sys);c:\windows\system32\drivers\dsreader.sys [2001-1-2 19677]
S3 MAC607;MAC607 Filter;c:\windows\system32\drivers\MAC607.sys [2007-7-30 22144]
S3 RTLWUSB;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NT Driver;c:\windows\system32\drivers\wg111v2.sys [2007-8-2 167808]
S3 SavRoam;SAVRoam;"c:\program files\symantec client security\symantec antivirus\SavRoam.exe" [2005-8-18 124608]

=============== Created Last 30 ================

2008-12-28 07:53 <DIR> --d----- c:\program files\Stardock
2008-12-28 07:53 <DIR> --d----- c:\program files\common files\Stardock
2008-12-26 19:21 <DIR> --d----- C:\ComboFix
2008-12-26 19:19 161,792 a------- c:\windows\SWREG.exe
2008-12-26 19:19 98,816 a------- c:\windows\sed.exe
2008-12-26 13:14 268,648 a------- c:\windows\system32\mucltui.dll
2008-12-26 13:14 27,496 a------- c:\windows\system32\mucltui.dll.mui
2008-12-26 09:06 <DIR> --d----- c:\program files\Microsoft CAPICOM 2.1.0.2
2008-12-26 08:57 <DIR> --dsh--- c:\documents and settings\charles\PrivacIE
2008-12-26 08:36 <DIR> -cd-h--- c:\windows\ie8
2008-12-25 06:04 <DIR> --d----- c:\windows\pss
2008-12-25 01:41 <DIR> --d----- C:\35a0e89455d331955a4e5176ee28
2008-12-25 01:32 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_zumbus_01007.Wdf
2008-12-25 01:32 0 a---h--- c:\windows\system32\drivers\MsftWdf_Kernel_01007_Coinstaller_Critical.Wdf
2008-12-25 01:32 14,640 -------- c:\windows\system32\spmsgXP_2k3.dll
2008-12-25 01:29 465,920 -------- c:\windows\system32\imapi2fs.dll
2008-12-25 01:29 465,920 -------- c:\windows\system32\dllcache\imapi2fs.dll
2008-12-25 01:29 317,952 -------- c:\windows\system32\imapi2.dll
2008-12-25 01:29 317,952 -------- c:\windows\system32\dllcache\imapi2.dll
2008-12-25 01:29 62,976 -------- c:\windows\system32\dllcache\cdrom.sys
2008-12-24 23:20 333,824 -------- c:\windows\system32\dllcache\srv.sys
2008-12-24 23:13 1,846,400 -------- c:\windows\system32\dllcache\win32k.sys
2008-12-24 23:12 2,189,184 -------- c:\windows\system32\dllcache\ntoskrnl.exe
2008-12-24 23:12 2,145,280 -------- c:\windows\system32\dllcache\ntkrnlmp.exe
2008-12-24 23:12 2,066,048 -------- c:\windows\system32\dllcache\ntkrnlpa.exe
2008-12-24 23:12 2,023,936 -------- c:\windows\system32\dllcache\ntkrpamp.exe
2008-12-24 23:11 455,296 -------- c:\windows\system32\dllcache\mrxsmb.sys
2008-12-24 23:11 337,408 -------- c:\windows\system32\dllcache\netapi32.dll
2008-12-24 23:11 1,106,944 -------- c:\windows\system32\dllcache\msxml3.dll

==================== Find3M ====================

2008-12-28 07:22 5,427 a------- c:\windows\system32\EGATHDRV.SYS
2008-10-23 07:36 286,720 a------- c:\windows\system32\gdi32.dll
2008-10-23 07:36 286,720 -------- c:\windows\system32\dllcache\gdi32.dll
2008-10-16 15:38 133,120 -------- c:\windows\system32\dllcache\extmgr.dll
2008-10-16 14:13 1,809,944 a------- c:\windows\system32\dllcache\wuaueng.dll
2008-10-16 14:13 202,776 a------- c:\windows\system32\dllcache\wuweb.dll
2008-10-16 14:12 323,608 a------- c:\windows\system32\dllcache\wucltui.dll
2008-10-16 14:12 561,688 a------- c:\windows\system32\dllcache\wuapi.dll
2008-10-16 14:09 92,696 a------- c:\windows\system32\dllcache\cdm.dll
2008-10-16 14:09 51,224 a------- c:\windows\system32\dllcache\wuauclt.exe
2008-10-16 14:08 34,328 a------- c:\windows\system32\dllcache\wups.dll
2008-10-16 14:07 208,744 a------- c:\windows\system32\muweb.dll
2008-10-16 08:11 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2008-10-03 05:02 247,326 -------- c:\windows\system32\strmdll.dll
2008-10-03 05:02 247,326 -------- c:\windows\system32\dllcache\strmdll.dll
2008-09-30 16:43 1,286,152 a------- c:\windows\system32\msxml4.dll
2008-09-14 10:05 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091420080915\index.dat

============= FINISH: 8:52:48.29 ===============

Attached Files



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#2 lusitano

lusitano

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Posted 09 January 2009 - 08:10 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE

This may seem repetitive, but we need to see the current status of your system, please.
Please Hold on it may take us a day or so to get back with you.

Regards,
Lusitano
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Please do not PM me asking for support.
Please be courteous, polite, and say thank you.
Please post the final results, good or bad. We like to know!

#3 lusitano

lusitano

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Posted 16 January 2009 - 09:56 AM

Due to inactivity this thread has been closed to prevent others with similar problems posting to it.
If you need it re-opened please PM a member of the moderating team with a link to your thread.

Thanks
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Please do not PM me asking for support.
Please be courteous, polite, and say thank you.
Please post the final results, good or bad. We like to know!




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