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cannot perform pc recovery using dvd master


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#1 pattct

pattct

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Posted 28 December 2008 - 07:40 AM

Hi,my name is patrizio,

i,m having problem with my packard bell easy notebook(mz 45-p-004).It came bundled with two copies of dvd master-i presume for doing pc recovery.For the past three months,i cannot receive nor send any email(i,m using windows mail).I also cannot update all my softwares.so i decided to do a pc recovery using the two copies of dvd master.upon startup,after seeing the packard bell logo,i pressed f11,nothing happened.i restarted my computer,upon seeing the logo,i pressed the f1 key,followed by f8.when i saw 'repair your computer'i pressed enter.then i was required to enter my username and password.for username,i key in administrator but i don't know any password.after countless attempts i gave up.i wonder if you can help me thank you very much.

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