hope someone can help.......I have been going back and forth for days and days with Western Digital Support (or lack thereof I should say) regarding this.
I have one of those WD external hard drives (I use it for backing up only) and I am NOT a really highly technical person (setting this up and doing these backups is a challenge!) but I managed to get it all working and managed to do successful back ups, and have been doing so for several months.
I used to have the eject hardware icon in the lower right of my system tray (because they say you should shut it down using that).
It has been gone for weeks now and I don't know how to get it back. They send me all kinds of insane e-mails directing me to do ridiculous and impossible things and I'm getting nowhere! I think they are just trying to get rid of me.
I see the blue button lit up on the unit, and it's plugged into the back of my usb port (which lights up green when I plug this in) and the usb seems to be working fine (my printer is in there too). it's a GE usb 2.0 hub
I am up to date with the "start, windows update" and microsoft updates as far as I can tell.
I have win98se, plenty of memory and space. no other computer issues. I regularly run ad aware, spybot and ccleaner and have updated mcafee. everything else works fine.