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multiple task manager running


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#1 pcwwk4me

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Posted 28 December 2008 - 02:45 AM

Hi, hopefully you can help me. My computer most often than not runs terribly slow, when I press Cntrl, Alt, delete, there can be as many as 90 task managers running from that one action. Such as right now there are 37, I right click at the bottom and close all, and everything is ok for a few minutes.
I have had the pc into get it checked and they always say it doesn't do it for them. What is wrong and how can I possibly fix it?

Bleeping Computer is right.

Thanks

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#2 Budapest

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Posted 29 December 2008 - 05:27 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 pcwwk4me

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Posted 30 December 2008 - 01:23 PM

Here is the results...


Malwarebytes' Anti-Malware 1.31
Database version: 1574
Windows 5.1.2600 Service Pack 3

12/30/2008 2:18:39 PM
mbam-log-2008-12-30 (14-18-39).txt

Scan type: Full Scan (A:\|C:\|D:\|)
Objects scanned: 110510
Time elapsed: 21 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\TypeLib\{497dddb6-6eee-4561-9621-b77dc82c1f84} (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{4e980492-027b-47f1-a7ab-ab086dacbb9e} (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{5ead8321-fcbb-4c3f-888c-ac373d366c3f} (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{31f3cf6e-a71a-4daa-852b-39ac230940b4} (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\system32\SysRestore.dll (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Ascentive (Rogue.Multiple) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\SysRestore.dll (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.

#4 Budapest

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Posted 30 December 2008 - 05:38 PM

Reboot your computer. Update Malwarebytes and run the Full Scan. Post the new log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 pcwwk4me

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Posted 31 December 2008 - 01:53 PM

here is the second scan.. posted first scan already. Thanks for your help. I hope this works..


Malwarebytes' Anti-Malware 1.31
Database version: 1574
Windows 5.1.2600 Service Pack 3

12/31/2008 2:51:18 PM
mbam-log-2008-12-31 (14-51-18).txt

Scan type: Full Scan (A:\|C:\|D:\|)
Objects scanned: 110817
Time elapsed: 30 minute(s), 58 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 quietman7

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Posted 31 December 2008 - 02:41 PM

What is a Process?
Understanding Windows Process Authentication
Windows Processes Explained

Most of the processes in Task Manager will be legitimate as shown in these links.
List of common system processes found in XP's Task Manager
Common Processes found in XP's Task Manager
How To Determine what Services are running in Windows XP
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#7 pcwwk4me

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Posted 01 January 2009 - 09:15 AM

Sorry but that doesn't help me at all, although I understand what you are saying, my problem is there are tons of task managers themselves open, not programs in the task manager.

I just came on pc and there were 50 task managers running, which in turn slows the rest of the programs.

I hope someone can help me and tell me what is wrong with this "bleeping" pc.

Thanks :thumbsup:

#8 quietman7

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Posted 01 January 2009 - 11:52 AM

Can you post a screenshot?

To create a screenshot, follow these steps.
Also see "How to make a screen shot in Windows" and "How To Capture And Edit A Screen Shot".
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#9 pcwwk4me

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Posted 02 January 2009 - 06:00 AM

Ok, I have the screen shot but I don't know how to post it on here! Help me..

#10 pcwwk4me

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Posted 02 January 2009 - 02:36 PM

Multiple taskmanagers

#11 pcwwk4me

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Posted 02 January 2009 - 02:37 PM

[/img]

#12 quietman7

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Posted 02 January 2009 - 04:40 PM

Please download Process Explorer and save to your Desktop.
  • Create a new folder on your hard drive called Process Explorer (C:\Process Explorer) and extract (unzip) the file there. (click here if your not sure how to do this.)
  • Double-click on procexp.exe to open the program.
  • Go to file and choose Save as... to create a log named Procexp.txt in the same folder where Process Explorer resides.
  • Exit the program when done.
  • Copy/paste the contents of the log in your next repy so we can see what processes are running on your system.

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#13 pcwwk4me

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Posted 04 January 2009 - 02:06 PM

I can't get that to work :thumbsup: , is there anything else we could do, or do you have an idea as to why this is happening??
Thanks :flowers:

#14 quietman7

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Posted 04 January 2009 - 03:17 PM

I can't get that to work

What seems to be the problem?
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#15 pcwwk4me

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Posted 05 January 2009 - 04:06 AM

It still comes up with the picture of the task manager and how many are running, nothing I can copy/paste...




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