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help: Can't do the system restore, task manager has been disabled..


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7 replies to this topic

#1 frozenfire03

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Posted 28 December 2008 - 02:06 AM

Hi everyone,

I don't know if my unit was infected by a worm, trojan or a virus.. That's why i post a thread here to ask help on what
my problem really is. I can't do the system restore because my computer says it was off.. i tried to enable it but i can't..
as well as my task manager has been disabled by.. but i don't make some restriction with it.. Am i infected?


Thanks..
Jerald

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#2 gavinseabrook

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Posted 28 December 2008 - 02:11 AM

Sounds like a Problem with virus activity. Mods, please move this to the "Am i infected" section.

Gavin Seabrook

 


#3 Mcq

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Posted 28 December 2008 - 02:51 AM

also try starting up in safe mode and see if you can use task manager there or system restore see if that helps.

#4 Orange Blossom

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Posted 28 December 2008 - 03:57 AM

Shifting from Windows XP to Am I Infected and deleting the duplicate topic found there. ~ OB

frozenfire03,

Please let us know what security programs you have installed. Are you experiencing other issues with your computer?

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#5 frozenfire03

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Posted 28 December 2008 - 08:39 PM

I have run ProRat.exe file before. Actually now i cannot see my desktop when i boot my unit. I just used safemode with networking to be able to browse the internet.. hope you can help me..as soon as possible because it is a server..

thank you so much

#6 Orange Blossom

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Posted 31 December 2008 - 04:17 PM

I am not familiar with servers. Another will have to assist you. Answering the following questions will help.

ProRat.exe <== What is this and what is it's purpose?

I ask again, what security programs do you have installed? Please name them.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#7 frozenfire03

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Posted 02 January 2009 - 12:28 AM

ProRat exe is a hacking software..due to curiosity i installed it.. i have norton 360

#8 boopme

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Posted 03 January 2009 - 10:29 PM

Hello would you please run these 2 applications and post back the results
ProRat is a Key Logger parasite
> infects your system without your knowledge or consent
> logs all keystrokes typed with your keyboard and sends this data to a remote server
> violates your privacy and compromises your security


Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

Now
Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

Edited by boopme, 03 January 2009 - 10:31 PM.

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