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malwarebytes anti-malware won't run


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6 replies to this topic

#1 gardener260

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Posted 28 December 2008 - 12:38 AM

Hi

I am helping my daughter remove "ms anti-spyware 2009" downloaded Malbytes Anti-Malware and followed the instructions for installing the program it hung up at the end of the install but after a long wait it did finish the install but it never started up and even if I double click the icon the program does not start up. Could I get some input
thanks

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#2 xblindx

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Posted 28 December 2008 - 12:09 PM

Try renaming mbam.exe to something else, such as mabm.exe (mbam backwards) but make sure to rename it back before you restart your computer, it needs the correct name to run when you restart your computer to complete removal.

#3 69hdflh

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Posted 29 December 2008 - 08:35 AM

I have the same problem, can load some .exe's but not anything for virus removal. This is a slick rat here.

#4 xblindx

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Posted 29 December 2008 - 09:09 AM

You can also change the .exe extension to .bat

#5 quietman7

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Posted 31 December 2008 - 03:10 PM

Yes some types of malware will disable MBAM and other security tools. If MBAM will not run, try renaming it. Right-click on the mbam.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.
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#6 waikikirjt

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Posted 15 February 2010 - 10:28 PM

Followed all the renaming tips but remain unable to get MBAM to run. I have Vista Antispyware 2008 problem I am trying to unload.

#7 quietman7

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Posted 16 February 2010 - 07:23 AM

waikikirjt and 69hdflh

If you have an issue or problem you would like to discuss, please start your own topic. Doing that will help to avoid the confusion that often occurs when trying to help two or more members at the same time in the same thread. Even if your problem is similar to the original poster's problem, the solution could be different based on the kind of hardware, software, system requirements, etc. you are using and the presence of other malware. Further, posting for assistance in someone else's topic is not considered proper forum etiquette.

Thanks for your cooperation.
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