Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Fake alert virus


  • Please log in to reply
6 replies to this topic

#1 worried dragon

worried dragon

  • Members
  • 52 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:08:12 PM

Posted 27 December 2008 - 09:02 PM

Hi there,

Running Vista home premium.

AVG free picked up and quarantined the fake alert infection. I was unable to delete it from the the vault so I ran malwarebytes and that deleted it. I ran another AVG scan and windows defender and nothing else was picked up. I then ran AVG, defender and malwarebytes from safemode with explorer options set to view hidden files etc and again nothing found.

Can I be certain that the PC is clean now? I'm getting no windows popping up and it seems to be running normally.

Thanks in advance.

BC AdBot (Login to Remove)

 


#2 garmanma

garmanma

    Computer Masochist


  • Members
  • 27,809 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Cleveland, Ohio
  • Local time:03:12 PM

Posted 27 December 2008 - 09:39 PM

Please reboot your computer and update Malwarebytes. This time do a FULL scan and post the new log here so we can double-check
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#3 worried dragon

worried dragon
  • Topic Starter

  • Members
  • 52 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:08:12 PM

Posted 27 December 2008 - 09:42 PM

Thanks for replying. Rebooting now.

#4 worried dragon

worried dragon
  • Topic Starter

  • Members
  • 52 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:08:12 PM

Posted 27 December 2008 - 11:40 PM

Here is the log:-

Malwarebytes' Anti-Malware 1.31
Database version: 1550
Windows 6.0.6001 Service Pack 1

28/12/2008 04:39:11
mbam-log-2008-12-28 (04-39-11).txt

Scan type: Full Scan (C:\|)
Objects scanned: 142097
Time elapsed: 1 hour(s), 15 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#5 garmanma

garmanma

    Computer Masochist


  • Members
  • 27,809 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Cleveland, Ohio
  • Local time:03:12 PM

Posted 28 December 2008 - 11:16 AM

I'd say you're fine
---------------------------


Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Edited by garmanma, 28 December 2008 - 11:16 AM.

Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#6 worried dragon

worried dragon
  • Topic Starter

  • Members
  • 52 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:08:12 PM

Posted 28 December 2008 - 05:30 PM

Thank you for your help Mark. I thoght AVG had dealt with it but wasnt 100% sure.

Its been a funny Xmas. Had my second brush with a virus and one of the children staying with us came down with chicken pox. Hope your Xmas was a little better. Happy New Year to you and other moderators and thanks again.

:thumbsup:

#7 worried dragon

worried dragon
  • Topic Starter

  • Members
  • 52 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:08:12 PM

Posted 28 December 2008 - 05:38 PM

I forgot to say I'd created the new restore point and deleted the old ones as advised.

Many thanks.

:thumbsup:




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users