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Slowest computer EVER!


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#1 JackieG

JackieG

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Posted 27 December 2008 - 04:13 PM

I went through all the steps on the prep guide. If you click on start and scroll to anything it takes FOREVER for the next menu to come up. Here is my log


DDS (Version 1.1.0) - NTFSx86
Run by Bob Sweatman at 13:45:07.62 on Sat 12/27/2008
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.254.43 [GMT -7:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)
FW: Symantec Client Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\Documents and Settings\Bob Sweatman\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://yahoo.com/
uSearch Page = hxxp://www.earthlink.net/partner/more/msie/button/search.html
uDefault_Page_URL = hxxp://start.earthlink.net/
uSearch Bar = hxxp://www.earthlink.net/partner/more/msie/button/search.html
uDefault_Search_URL = hxxp://www.earthlink.net/partner/more/msie/button/search.html
mSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = hxxp://localhost;
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn3\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn3\yt.dll
BHO: NoExplorer - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_01\bin\ssv.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn3\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn3\yt.dll
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\symant~2\VPTray.exe
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_01\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Notify: igfxcui - igfxsrvc.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;\??\c:\program files\symantec client security\symantec antivirus\savrt.sys [2005-2-4 324232]
R1 SAVRTPEL;SAVRTPEL;\??\c:\program files\symantec client security\symantec antivirus\Savrtpel.sys [2005-2-4 53896]
R3 NAVENG;NAVENG;\??\c:\progra~1\common~1\symant~1\virusd~1\20081226.002\naveng.sys [2008-12-27 89104]
R3 NAVEX15;NAVEX15;\??\c:\progra~1\common~1\symant~1\virusd~1\20081226.002\navex15.sys [2008-12-27 876112]
R3 VVBETHERNET;Actiontec Gateway Service;c:\windows\system32\drivers\vvbEth.sys [2007-5-20 15309]
R3 vvbususb;Actiontec Gateway USB Service;c:\windows\system32\drivers\vvbususb.sys [2007-5-20 50911]

=============== Created Last 30 ================

2008-12-27 12:38 1,393 a------- c:\windows\imsins.BAK
2008-12-27 09:11 <DIR> --d----- c:\windows\system32\LogFiles
2008-12-04 09:43 <DIR> --d----- c:\windows\system32\scripting
2008-12-04 09:43 <DIR> --d----- c:\windows\l2schemas
2008-12-04 09:43 <DIR> --d----- c:\windows\system32\en
2008-12-04 09:06 <DIR> --d----- c:\program files\Lavasoft
2008-12-04 09:03 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2008-12-03 00:56 333,824 -------- c:\windows\system32\dllcache\srv.sys
2008-12-03 00:51 1,846,400 -------- c:\windows\system32\dllcache\win32k.sys
2008-12-03 00:45 2,145,280 -------- c:\windows\system32\dllcache\ntkrnlmp.exe
2008-12-03 00:45 2,189,184 -------- c:\windows\system32\dllcache\ntoskrnl.exe
2008-12-03 00:45 2,023,936 -------- c:\windows\system32\dllcache\ntkrpamp.exe
2008-12-03 00:45 2,066,048 -------- c:\windows\system32\dllcache\ntkrnlpa.exe
2008-12-03 00:42 455,296 -------- c:\windows\system32\dllcache\mrxsmb.sys
2008-12-03 00:38 337,408 -------- c:\windows\system32\dllcache\netapi32.dll
2008-12-02 22:27 53,248 -------- c:\windows\system32\tsgqec.dll
2008-12-02 22:26 193,024 -------- c:\windows\system32\napmontr.dll
2008-12-02 22:25 1,261 -------- c:\windows\system32\pid.inf

==================== Find3M ====================

2008-12-12 23:40 3,593,216 a------- c:\windows\system32\dllcache\mshtml.dll
2008-12-04 09:54 79,359 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2008-11-07 16:45 2,174,976 -------- c:\windows\system32\dllcache\WMVCore.dll
2008-10-23 05:36 286,720 a------- c:\windows\system32\gdi32.dll
2008-10-23 05:36 286,720 -------- c:\windows\system32\dllcache\gdi32.dll
2008-10-16 14:13 1,809,944 a------- c:\windows\system32\dllcache\wuaueng.dll
2008-10-16 14:13 202,776 a------- c:\windows\system32\dllcache\wuweb.dll
2008-10-16 14:12 323,608 a------- c:\windows\system32\dllcache\wucltui.dll
2008-10-16 14:12 561,688 a------- c:\windows\system32\dllcache\wuapi.dll
2008-10-16 14:09 92,696 a------- c:\windows\system32\dllcache\cdm.dll
2008-10-16 14:09 51,224 a------- c:\windows\system32\dllcache\wuauclt.exe
2008-10-16 14:08 34,328 a------- c:\windows\system32\dllcache\wups.dll
2008-10-16 14:06 268,648 a------- c:\windows\system32\mucltui.dll
2008-10-16 14:06 208,744 a------- c:\windows\system32\muweb.dll
2008-10-16 06:11 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2008-10-16 06:11 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2008-10-15 00:06 633,632 -------- c:\windows\system32\dllcache\iexplore.exe
2008-10-15 00:04 161,792 a------- c:\windows\system32\dllcache\ieakui.dll
2008-10-03 03:02 247,326 a------- c:\windows\system32\strmdll.dll
2008-10-03 03:02 247,326 a------- c:\windows\system32\dllcache\strmdll.dll
2008-09-30 16:43 1,286,152 a------- c:\windows\system32\msxml4.dll
2003-04-09 16:58 207,759 ac------ c:\program files\INSTALL.LOG

============= FINISH: 13:46:37.12 ===============

Attached Files


Jackie

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#2 KoanYorel

KoanYorel

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Posted 07 January 2009 - 03:27 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE

This may seem repetitive, but we need to see the current status of your system, please.
Please Hold on it may take us a day or so to get back with you.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 12 January 2009 - 09:35 AM

Due to the lack of feedback, this Topic is now closed.

If you still have problems, please Start a new topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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