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Computer moved but not connecting to internet


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#1 Barny Rubble

Barny Rubble

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Posted 27 December 2008 - 02:14 PM

Hi All
My Mother in Law has just moved house. The computer was in complete working order when packed and then re-assembled by myself.

The telephone line has been re-connected by a BT engineer and they say she has broadband on the line.

The router a Netgear DG834 comes on with a constant green light and the twin computers in the bottom corner of the screen show Local Area Connection 100Mbps. I have triple checked all of the cables etc.

The problem is I cannot get any form of internet connection. The LAN connection status shows almost no activity. Nothing in nothing out

As before, no settings have been changed, just the location of the computer. She has even gone for the same telephone number.

Any thoughts as to what I have done and how to rectify would be most welcome.

Barny

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#2 tork

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Posted 27 December 2008 - 04:54 PM

I'm assuming OS of Windows XP here since nothing was listed:

Troubleshooting network connection problems
http://www.microsoft.com/windowsxp/using/n...oubleshoot.mspx




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