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Recovery/repair disc not compatible with sp3


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#1 mariska

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Posted 27 December 2008 - 01:04 PM

Hi,hoping u can help me out here,after a recent malware attack my system has slowed and it takes me sometimes 4 attempts until i can connect to the net.
I'm 99% sure my computer is clean from viruses and malware but it has been damaged somehow.
Thats the background,the thing is when i try to use my recovery disc to repair the system it informs me that i have a newer version of windows and is unable to run this function,any idea what to do.
Originaly this comp was running sp1 and that is what is on the recovery disc,i have now sp3 on xp home

thanks in advance
regards Chris

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#2 hamluis

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Posted 27 December 2008 - 01:11 PM

System manufacturer and model?

Louis

#3 dc3

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Posted 27 December 2008 - 01:13 PM

The difference in the Service Packs is probably what it's eluding to, but let's try something else first. Try running chkdsk, follow the instructions below please.

Go to Start and click on My Computer.

Right click on the drive in which you want chkdsk to run. The C: drive is usually contains your operating system.

Click on Properties and click the Tools tab. In the Error-checking box, click the Check Now button.

Set up the Check Disk options by checking one or both check boxes displayed.

To repair errors without scanning the volume for bad sectors, select the Automatically fix file system errors, and then click Start.

To repair errors, locate bad sectors, and recover readable information, select the Scan for and attempt recovery of bad sectors, and then click Start.

In your case I would check both boxes. Let us know how this turns out.

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#4 mariska

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Posted 27 December 2008 - 01:14 PM

what u mean ?its a medion computer thats about all i can tell u sorry.
regards chris

#5 hamluis

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Posted 27 December 2008 - 01:39 PM

The only "recovery CDs" which I find for Medion computers...are not supplied by Medion at all. They seem to either be torrent downloads or CDs generated by 3d-party vendors to deal with one specific problematical situation.

Louis

#6 mariska

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Posted 27 December 2008 - 01:59 PM

o.k. thanks dc3 i did everything u instructed and the scan and repair ran well!it informed that disc is o.k.
Everything seems now o.k. as it connected to the net immediatly,Thanks very much for ur help
regards Chris




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