The problem is that when the trial dialog pops up, the scanning module just disappears. When I click the X the whole program disappears (closes I guess because the tooltip for hovering on the X says Exit). The scanning module never comes back. I had someone else follow the directions on my computer and they got the same result so I don't think I'm reading it wrong. I'm really appreciating your help, though.
Using these instructions:
Scan with Dr.Web CureIt as follows:
Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? <--I GET TO HERE AND GET THE TRIAL DIALOG
Allow the setup.exe to load if asked by any of your security programs.
The Express scan will automatically begin.
(This is a short scan of files currently running in memory, boot sectors, and targeted folders).
If prompted to dowload the Full version Free Trial, ignore and click the X to close the window. <--THEN I DO THIS AND IT EXITS
If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
I tried running launch.exe not in safe mode and got one of those send error report/don't send crash dialogs saying "setup.exe has encountered a probelm and needs to close." I never get the crash dialog in safe mode. This might explain why I never see a request to run setup.exe by the security program even though I do get a confirm run request for launch.exe.
I ran Dr Web Cure It myself fine on another computer that is not infected. I didn't encounter any of the Dr Web Cure It problems I described above on the non-infected computer.
Edited by nca2003, 29 December 2008 - 08:56 PM.