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Search Engine Redirect


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11 replies to this topic

#1 ChicagoAl

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Posted 26 December 2008 - 06:42 PM

Greetings,

This is my first posting. Great website!

Problem:

I am running XP SP3. Yesterday I noticed that I had problems with Google Searches. Whenever I search a topic, the text of the results looks fine, but the web link is incorrect. For example if I search "Spain", the first listing is for a Wikipedia link, but the link takes me to "www.toseeka.org" instead of Wikipedia. I have done a little troubleshooting and have discovered that Yahoo searches also are affected, but Ask.com works fine. I have this problem when I use IE 7.0.5730 or Firefox 3.05, but have no problem if I use Safari 3.1.2.

Actions taken so far:

I had a similar problem a couple of years ago and was able to resolve it with antivirus and anti spyware software.

I tried the same this time but it did not work.

I completed a full Spybot - Search and Destroy 1.6.0.31 scan last night and it did not find anything wrong.
I completed a full McAfee 3.6.0 scan last night and it did not find anything wrong
I completed a full Malwarebytes 1.31 scan last night and it did not find anything wrong
I ran CCleaner 2.15 last night

I still have the Search Engine Redirect issues even after these actions. Any help would be appreciated.

Thank you in advance.

Regards,

Al

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#2 garmanma

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Posted 26 December 2008 - 08:19 PM

If you use Spybot's Teatimer, disable it for now.

Please reboot your computer and update Malwarebytes. This time do a FULL scan and post the new log here so we can have a look
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#3 ChicagoAl

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Posted 26 December 2008 - 10:49 PM

I disabled Teatimer, rebooted, update Malwarebytes ansd ran FULL scan.

Here is the log:

Malwarebytes' Anti-Malware 1.31
Database version: 1550
Windows 5.1.2600 Service Pack 3

12/26/2008 9:41:20 PM
mbam-log-2008-12-26 (21-41-20).txt

Scan type: Full Scan (C:\|)
Objects scanned: 147747
Time elapsed: 1 hour(s), 41 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 garmanma

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Posted 27 December 2008 - 12:00 PM

ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Now SAS,may need an hour
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#5 ChicagoAl

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Posted 27 December 2008 - 08:16 PM

I followed the instructions and here is the log

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/27/2008 at 07:00 PM

Application Version : 4.23.1006

Core Rules Database Version : 3686
Trace Rules Database Version: 1663

Scan type : Complete Scan
Total Scan Time : 01:22:30

Memory items scanned : 239
Memory threats detected : 0
Registry items scanned : 6204
Registry threats detected : 0
File items scanned : 84412
File threats detected : 2

Adware.Tracking Cookie
C:\WINDOWS\system32\config\systemprofile\Cookies\cscadmin@ehg-computersciencescorp.hitbox[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\cscadmin@hitbox[2].txt

#6 garmanma

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Posted 27 December 2008 - 10:37 PM

How is it running now?
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#7 ChicagoAl

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Posted 28 December 2008 - 01:12 AM

Still having the search redirect issue with IE and Firefox. It is a good thing that I can at least use Safari with no issues.

#8 garmanma

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Posted 28 December 2008 - 11:21 AM

Let's see if we can get it with this
-------------------------------

Please download Dr.Web CureIt & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#9 ChicagoAl

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Posted 28 December 2008 - 06:36 PM

Here is the log from DRweb

RegUBP2b-amartinez3.reg;C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Snapshots2;Trojan.StartPage.1505;Deleted.;
A0041908.reg;C:\System Volume Information\_restore{0F2302B4-F4B7-4992-ABC4-ABCF058499FC}\RP306;Trojan.StartPage.1505;Deleted.;

At least my wallpaper is back to normal.

Unfortunately, I am still getting the Google/Yahoo redirects.

#10 garmanma

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Posted 28 December 2008 - 08:17 PM

You've got something that hidden pretty good. Instead of me wasting anymore of your time I suugest you post a HJT log.
Follow the preparation guide here:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
Then post in the proper forum, here:
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/
Good luck
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#11 ChicagoAl

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Posted 28 December 2008 - 09:37 PM

Mark,

I will do that. Thanks for all your help. I appreciate all your efforts.

Regards,

Al

#12 Orange Blossom

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Posted 28 December 2008 - 11:39 PM

Hello ChicagoAl,

Glad to see at least some improvement in your computer issues. :flowers:

Now that your log is posted here: http://www.bleepingcomputer.com/forums/t/190159/search-engine-redirect/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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