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Infected when installing/updating TomTom GPS Unit


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3 replies to this topic

#1 desertvixen

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Posted 26 December 2008 - 05:56 PM

Yesterday my husband received a new TomTom OneXL Unit. I installed the software to my pc, connected the unit to my PC and followed the instructions. It asked me to update and downloaded the update, during the install of the updates, I started getting Avast virus warnings and my Windows Firewall turned off. I turned the Firewall back on, and asked to delete the viruses/trojans that Avast was alerting me to. The firewall turned off again and then I started getting popups for MS Antispyware 2009, so many that I aborted the TomTom install and shut down my PC. I ran an Avast boot scan and a number of trojans were found and removed. I rebooted my PC normally and got a message that Avast had found a suspicious file: C\Windows\system32\drivers\204a206c.sys I asked it to delete, it could not delete without rebooting and scanning. The boot up scan did not find anything this time. I ran Malwarebytes AntiMalware and found some items that I deleted. I ran SuperAntiSpyware which said it found a root kit and I removed it. I ran Spybot Search/Destroy and also removed some things. I tried to run Avast in safe mode and before running I asked all hidden folders/files be shown and extensions. Avast in safe mode said that all files were password protected.

Currently I can check my mail and my spyware programs were able to update but I cannot use either my Firefox browser or IE. Avast still gives me the suspicious file error and asks me to remove it. Just last week I ran my virus scanner and spyware programs and all was clean. Here is my log:


DDS (Version 1.1.0) - NTFSx86
Run by HP_Administrator at 14:36:13.68 on Fri 12/26/2008
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.475 [GMT -8:00]

AV: avast! antivirus 4.8.1296 [VPS 081226-0] *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\system32\hphmon04.exe
C:\WINDOWS\RTHDCPL.EXE
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\WINDOWS\arservice.exe
svchost.exe
C:\Program Files\DirecTV\DirecTV\Kernel\DMP\CLHNService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\HPHipm11.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\HP_Administrator\Desktop\dds.scr
C:\Program Files\Alwil Software\Avast4\setup\avast.setup

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.caliva.org/
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
uRun: [Steam]
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [easylinkadvisor] "c:\program files\linksys easylink advisor\LinksysAgent.exe" /startup
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [AlwaysReady Power Message APP] ARPWRMSG.EXE
mRun: [PCDrProfiler]
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb07.exe
mRun: [HPHmon04] c:\windows\system32\hphmon04.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime alternative\qttask.exe" -atboottime
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
StartupFolder: c:\docume~1\hp_adm~1\startm~1\programs\startup\ding!.lnk - c:\program files\southwest airlines\ding\Ding.exe
IE: &Add animation to IncrediMail Style Box - c:\program files\incredimail\bin\resources\WebMenuImg.htm
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !saswinlogon - c:\program files\superantispyware\SASWINLO.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\hp_adm~1\applic~1\mozilla\firefox\profiles\d4swfgte.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.makeupalley.com/
FF - prefs.js: keyword.URL - hxxp://mystart.incredimail.com/?loc=ff_address_bar&search=
FF - component: c:\documents and settings\hp_administrator\application data\mozilla\firefox\profiles\d4swfgte.default\extensions\bkmrksync@nokia.com\components\BkMrkExt.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPAdbESD.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2008-4-5 111184]
R1 sasdifsv;SASDIFSV;\??\c:\program files\superantispyware\SASDIFSV.SYS [2008-12-4 8944]
R1 saskutil;SASKUTIL;\??\c:\program files\superantispyware\SASKUTIL.sys [2008-12-4 55024]
R2 aawservice;Lavasoft Ad-Aware Service;"c:\program files\lavasoft\ad-aware\aawservice.exe" [2008-5-12 611664]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-4-5 20560]
R2 avast! Antivirus;avast! Antivirus;"c:\program files\alwil software\avast4\ashServ.exe" [2007-5-25 155160]
R2 CLHNService3;CLHNService3;c:\program files\directv\directv\kernel\dmp\CLHNService.exe [2008-9-26 98304]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 ntk3;ntk3;\??\c:\program files\directv\directv\kernel\dmp\ntk3.sys [2008-9-26 120048]
R3 avast! Mail Scanner;avast! Mail Scanner;"c:\program files\alwil software\avast4\ashMaiSv.exe" /service [2007-5-25 254040]
R3 avast! Web Scanner;avast! Web Scanner;"c:\program files\alwil software\avast4\ashWebSv.exe" /service [2007-5-25 352920]
R3 sasenum;SASENUM;\??\c:\program files\superantispyware\SASENUM.SYS [2008-12-4 7408]
S3 Alpham;Ideazon Merc Composite Keyboard Driver;c:\windows\system32\drivers\Alpham.sys [2005-12-4 34944]
S3 PRODIGY;PRODIGY;c:\windows\system32\drivers\PRODIGY.SYS [2008-8-20 32377]
S3 USTOR;GE Intelligent Stick 2;c:\windows\system32\drivers\UStork.sys [2007-12-22 20218]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys []

=============== Created Last 30 ================

2008-12-25 19:46 <DIR> --d----- c:\docume~1\hp_adm~1\applic~1\Malwarebytes
2008-12-25 19:46 15,504 a------- c:\windows\system32\drivers\mbam.sys
2008-12-25 19:46 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2008-12-25 19:46 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2008-12-25 19:46 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2008-12-25 14:31 112,364 a------- c:\windows\system32\drivers\204a206c.sys
2008-12-25 14:31 2 a------- C:\419594464
2008-12-25 14:31 441 a------- c:\windows\system32\TDSSmtye.dat
2008-12-25 13:17 <DIR> --d----- c:\docume~1\hp_adm~1\applic~1\TomTom
2008-12-25 13:11 <DIR> --d----- c:\docume~1\alluse~1\applic~1\TomTom
2008-12-25 13:10 <DIR> --d----- c:\program files\TomTom HOME
2008-12-24 15:55 <DIR> --d----- c:\program files\Lionhead Studios
2008-12-23 03:13 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Blizzard
2008-12-06 11:20 410,984 a------- c:\windows\system32\deploytk.dll
2008-12-01 01:06 <DIR> --d----- c:\program files\DirecTV
2008-11-28 00:33 <DIR> --d----- c:\documents and settings\all users\LF

==================== Find3M ====================

2008-12-12 22:40 3,593,216 a------- c:\windows\system32\dllcache\mshtml.dll
2008-12-10 20:03 1,510 a------- c:\windows\Sketchpad Preferences.dat
2008-10-24 03:21 455,296 -------- c:\windows\system32\dllcache\mrxsmb.sys
2008-10-23 04:36 286,720 a------- c:\windows\system32\gdi32.dll
2008-10-23 04:36 286,720 -------- c:\windows\system32\dllcache\gdi32.dll
2008-10-16 14:13 1,809,944 a------- c:\windows\system32\dllcache\wuaueng.dll
2008-10-16 14:13 202,776 a------- c:\windows\system32\dllcache\wuweb.dll
2008-10-16 14:12 323,608 a------- c:\windows\system32\dllcache\wucltui.dll
2008-10-16 14:12 561,688 a------- c:\windows\system32\dllcache\wuapi.dll
2008-10-16 14:09 92,696 a------- c:\windows\system32\dllcache\cdm.dll
2008-10-16 14:09 51,224 a------- c:\windows\system32\dllcache\wuauclt.exe
2008-10-16 14:08 34,328 a------- c:\windows\system32\dllcache\wups.dll
2008-10-16 14:06 268,648 a------- c:\windows\system32\mucltui.dll
2008-10-16 14:06 208,744 a------- c:\windows\system32\muweb.dll
2008-10-16 05:11 70,656 a------- c:\windows\system32\dllcache\ie4uinit.exe
2008-10-16 05:11 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2008-10-15 08:34 337,408 -------- c:\windows\system32\dllcache\netapi32.dll
2008-10-14 23:06 633,632 a------- c:\windows\system32\dllcache\iexplore.exe
2008-10-14 23:04 161,792 a------- c:\windows\system32\dllcache\ieakui.dll
2008-10-03 02:02 247,326 a------- c:\windows\system32\strmdll.dll
2008-10-03 02:02 247,326 a------- c:\windows\system32\dllcache\strmdll.dll
2008-09-30 16:43 1,286,152 a------- c:\windows\system32\msxml4.dll
2008-06-15 15:12 87,608 a------- c:\docume~1\hp_adm~1\applic~1\inst.exe
2008-06-15 15:12 47,360 a------- c:\docume~1\hp_adm~1\applic~1\pcouffin.sys
2007-12-22 17:51 32 a------- c:\docume~1\alluse~1\applic~1\ezsid.dat
2007-12-14 16:11 439,296 a------- c:\documents and settings\hp_administrator\GoToAssist_phone__317_en.exe
2007-11-16 09:36 190 a------- c:\docume~1\hp_adm~1\applic~1\wklnhst.dat
2006-12-27 19:55 251 a------- c:\program files\wt3d.ini
2006-12-23 14:23 92,064 a------- c:\documents and settings\hp_administrator\mqdmmdm.sys
2006-12-23 14:23 79,328 a------- c:\documents and settings\hp_administrator\mqdmserd.sys
2006-12-23 14:23 66,656 a------- c:\documents and settings\hp_administrator\mqdmbus.sys
2006-12-23 14:23 25,600 a------- c:\documents and settings\hp_administrator\usbsermptxp.sys
2006-12-23 14:23 22,768 a------- c:\documents and settings\hp_administrator\usbsermpt.sys
2006-12-23 14:23 9,232 a------- c:\documents and settings\hp_administrator\mqdmmdfl.sys
2006-12-23 14:23 6,208 a------- c:\documents and settings\hp_administrator\mqdmcmnt.sys
2006-12-23 14:23 5,936 a------- c:\documents and settings\hp_administrator\mqdmwhnt.sys
2006-12-23 14:23 4,048 a------- c:\documents and settings\hp_administrator\mqdmcr.sys
2006-09-10 00:36 1 a------- c:\documents and settings\hp_administrator\SI.bin
2006-06-15 15:21 187 a------- c:\program files\run_studiomdl.bat
2006-06-15 15:21 182 a------- c:\program files\run_hlmv.bat
2006-06-15 15:21 172 a------- c:\program files\run_mod.bat
2006-06-15 15:21 114 a------- c:\program files\run_hammer.bat
2001-03-28 12:02 122,880 a------- c:\windows\inf\agfa\message.exe
2008-08-21 20:15 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082120080822\index.dat

============= FINISH: 14:37:17.96 ===============

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#2 desertvixen

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Posted 27 December 2008 - 02:07 PM

Hi everyone, sorry I wasn't able to wait on my PC. My children need the computer for school and we had no internet. I did a PC Recovery but I am still experiencing one problem. I keep getting a message that states: Media Center Receiver Service has encountered a problem and needs to close. We are sorry for the inconvenience." I have tried to disable it in start up thinking it is an HP update or program but to no avail.

I would appreciate any input as to what happened to my PC. I am afraid to try and connect the TomTom to my PC again. It was working fine and virus free until I connected it.

#3 KoanYorel

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Posted 07 January 2009 - 01:45 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE

This may seem repetitive, but we need to see the current status of your system, please.
Please Hold on it may take us a day or so to get back with you.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#4 KoanYorel

KoanYorel

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Posted 12 January 2009 - 09:07 AM

Due to the lack of feedback, this Topic is now closed.

If you still have problems, please Start a new topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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