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annoying virus/spyware pop-ups


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8 replies to this topic

#1 supremepizza

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Posted 26 December 2008 - 03:44 PM

hi

I have some sort of malware or virus on my computer that causes a big pop-up that covers the whole window to pop-up every 5-10 minutes when I have mozilla open. aside from that it seems to make things run a bit slower, so it's not incredibly horrible but it's still pretty annoying.

I have the free version of AVG antivirus and Malwarebytes anti-malware, I've run scans using both programs a few times and they always find infected files, but after I remove/quarantine them the problem still persists. also, if I run the malwarebytes' scan and remove all infected files, then run it again right after, it will find more infected files that it missed the first time around, so somehow the malware/virus is fooling the scanning programs.

has anyone else run across anything like this? anyone know how to fix it? thanks

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#2 boopme

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Posted 26 December 2008 - 03:48 PM

Hi. Let us see the last MBAM log please.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply and exit MBAM.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 supremepizza

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Posted 26 December 2008 - 04:06 PM

Malwarebytes' Anti-Malware 1.31
Database version: 1547
Windows 5.1.2600 Service Pack 3

12/26/2008 12:37:37 AM
mbam-log-2008-12-26 (00-37-37).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 107831
Time elapsed: 1 hour(s), 24 minute(s), 32 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 6
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 6
Files Infected: 18

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\yqmcer.dll (Trojan.Vundo) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{6a339a29-a8d0-44f6-b15e-cdfe4a439235} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6a339a29-a8d0-44f6-b15e-cdfe4a439235} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6a339a29-a8d0-44f6-b15e-cdfe4a439235} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ms antispyware 2009 5.7 (Rogue.MSAntiSpyware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\All Users\Application Data\CrucialSoft Ltd (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009 (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\BASE (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\DELETED (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\LOG (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\SAVED (Rogue.Multiple) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\yqmcer.dll (Trojan.Vundo) -> Delete on reboot.
C:\Documents and Settings\admin\Local Settings\Temp\cosnxawrme.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\admin\Local Settings\Temp\onxecmwrsa.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\admin\Local Settings\Temporary Internet Files\Content.IE5\8JQKYM4N\main[1].exe (Rogue.MSAntivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\admin\Local Settings\Temporary Internet Files\Content.IE5\GFDIFPEM\index[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\admin\Local Settings\Temporary Internet Files\Content.IE5\GFDIFPEM\jtznaoo[1].htm (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\admin\Local Settings\Temporary Internet Files\Content.IE5\QCOGWFDB\tqanbocttq[1].txt (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\admin\Local Settings\Temporary Internet Files\Content.IE5\QCOGWFDB\divx[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP784\A0051076.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP784\A0051077.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP784\A0051080.exe (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP784\A0051109.exe (Backdoor.Hupigon) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP784\A0051110.exe (Trojan.Hiloti) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\jkse73hedfdgf.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\obehmsst.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\LOG\20081225171249562.log (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\LOG\20081225175551421.log (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\yuqpba.exe (Trojan.Agent) -> Quarantined and deleted successfully.

#4 boopme

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Posted 26 December 2008 - 04:23 PM

Hello,OK we have few stubborn ones as you have seen. We'll do this next,then tell us how the PC is after these.

Open MBAM and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected,Post new log and Reboot.

Now we run ATF and SAS
ATF

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

SAS
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 supremepizza

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Posted 26 December 2008 - 04:57 PM

new log:
Malwarebytes' Anti-Malware 1.31
Database version: 1551
Windows 5.1.2600 Service Pack 3

12/26/2008 4:55:55 PM
mbam-log-2008-12-26 (16-55-55).txt

Scan type: Quick Scan
Objects scanned: 57497
Time elapsed: 12 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 7

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\drivers\e4b7f5e8.sys (Rootkit.Agent) -> Delete on reboot.
C:\Documents and Settings\admin\Local Settings\Temp\aeswonmrcx.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\admin\Local Settings\Temp\mwaserxnoc.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\admin\Local Settings\Temporary Internet Files\Content.IE5\8JQKYM4N\aasuper2[1].htm (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\admin\Local Settings\Temporary Internet Files\Content.IE5\GFDIFPEM\v3020[1].exe (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\Documents and Settings\admin\Local Settings\Temporary Internet Files\Content.IE5\GFDIFPEM\wibcpghqr[1].htm (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\Documents and Settings\admin\Local Settings\Temporary Internet Files\Content.IE5\QCOGWFDB\aasuper0[1].htm (Backdoor.Bot) -> Quarantined and deleted successfully.

rebooting now

#6 boopme

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Posted 26 December 2008 - 05:03 PM

OK good. Now run SDFix and then the MBAM routine once more. Post both logs.

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 supremepizza

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Posted 26 December 2008 - 08:51 PM

SAS log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/26/2008 at 08:34 PM

Application Version : 4.23.1006

Core Rules Database Version : 3685
Trace Rules Database Version: 1662

Scan type : Complete Scan
Total Scan Time : 03:15:18

Memory items scanned : 177
Memory threats detected : 0
Registry items scanned : 6737
Registry threats detected : 15
File items scanned : 63398
File threats detected : 3

Adware.SpeedRunner
HKU\S-1-5-21-2239539733-4291807827-3360863229-1005\Software\Microsoft\Windows\CurrentVersion\Run#SpeedRunner [ C:\Documents and Settings\admin\Application Data\SpeedRunner\SpeedRunner.exe ]

Rogue.Component/Trace
HKLM\Software\Microsoft\AC4260DF
HKLM\Software\Microsoft\AC4260DF#ac4260df
HKLM\Software\Microsoft\AC4260DF#Version
HKLM\Software\Microsoft\AC4260DF#ac42cd5f
HKLM\Software\Microsoft\AC4260DF#ac42a4ba
HKU\S-1-5-21-2239539733-4291807827-3360863229-1005\Software\Microsoft\CS41275
HKU\S-1-5-21-2239539733-4291807827-3360863229-1005\Software\Microsoft\FIAS4018

Trojan.Fake-Alert/Trace
C:\Documents and Settings\admin\Local Settings\Temporary Internet Files\fbk.sts

Rootkit.TDSServ
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TDSSserv.sys
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\TDSSserv.sys

Adware.Prun
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\prunnet
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\prunnet#DisplayName
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\prunnet#DisplayVersion
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\prunnet#UninstallString

Rogue.MSAntiSpyware2009
HKU\S-1-5-21-2239539733-4291807827-3360863229-1005\Software\CrucialSoft Ltd

Adware.Vundo/Variant-Trace
C:\WINDOWS\SYSTEM32\PAPSQLBY.INI

Rootkit.TDSServ-Trace
C:\WINDOWS\SYSTEM32\TDSSMTVE.DAT

about to run the last steps now

#8 supremepizza

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Posted 26 December 2008 - 09:53 PM

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-26 21:20:27
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg]
"s1"=dword:2df9c43f
"s2"=dword:110480d0
"h0"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4]
"h0"=dword:00000000
"khjeh"=hex:06,01,2c,71,27,2a,29,c4,87,9a,08,18,5a,1d,fd,9b,2d,dc,3d,74,d9,..

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001]
"khjeh"=hex:cf,c6,f5,2d,59,87,a6,65,b8,ae,6f,13,d1,30,d6,53,64,b4,46,70,fb,..
"d0"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40]
"khjeh"=hex:bc,e5,d1,03,2d,20,18,a8,d4,41,8b,33,d6,ff,30,d5,9a,89,1e,85,8e,..
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4]
"h0"=dword:00000000
"khjeh"=hex:06,01,2c,71,27,2a,29,c4,87,9a,08,18,5a,1d,fd,9b,2d,dc,3d,74,d9,..

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001]
"khjeh"=hex:cf,c6,f5,2d,59,87,a6,65,b8,ae,6f,13,d1,30,d6,53,64,b4,46,70,fb,..
"d0"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40]
"khjeh"=hex:bc,e5,d1,03,2d,20,18,a8,d4,41,8b,33,d6,ff,30,d5,9a,89,1e,85,8e,..
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4]
"h0"=dword:00000000
"khjeh"=hex:06,01,2c,71,27,2a,29,c4,87,9a,08,18,5a,1d,fd,9b,2d,dc,3d,74,d9,..

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001]
"khjeh"=hex:cf,c6,f5,2d,59,87,a6,65,b8,ae,6f,13,d1,30,d6,53,64,b4,46,70,fb,..
"d0"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40]
"khjeh"=hex:bc,e5,d1,03,2d,20,18,a8,d4,41,8b,33,d6,ff,30,d5,9a,89,1e,85,8e,..

scanning hidden registry entries ...

scanning hidden files ...

----------------------------

Malwarebytes' Anti-Malware 1.31
Database version: 1551
Windows 5.1.2600 Service Pack 3

12/26/2008 9:51:18 PM
mbam-log-2008-12-26 (21-51-18).txt

Scan type: Quick Scan
Objects scanned: 56153
Time elapsed: 10 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
---------------------------------
looks like that did it, thanks a lot for your help

#9 boopme

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Posted 26 December 2008 - 10:17 PM

Excellent! now if there are no more signs of the malware then...

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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