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Browser Hijacked


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7 replies to this topic

#1 antoeknee

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Posted 26 December 2008 - 11:15 AM

Hi,


First let me say Merry Christmas & a Happy new year to you all.

A few days ago I downloaded Winrar from a unknon site (Big mistake) since then my browser has been hijacked I can no longer use Google, I am re-directed to a fake Microsoft Microsoft Security Center, that tells me:

Alert : Your computer have been attacked by spyware or viruses!
Please download AntiSpyware to fix.
Download AntiSpyware Now
also when I try and open a new tab I get a lot of chinese writting.

I have ran my AVG,Spysweeper & Malwarebytes antimaleware scanner and none of this has helped.

Any help would really be appreciated.
Many Thanks
Antony

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#2 rigel

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Posted 26 December 2008 - 04:33 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 antoeknee

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Posted 26 December 2008 - 07:15 PM

Hi,

Thank you so much for your reply.
I had Malwarebytes Anti-malware already but I followed your instruction and here is the log, you will also see the log I have from the 23/12/08 which had Registry Keys Infected:2.
Look forward to hearing from you.

Many Thanks
Antony



Malwarebytes' Anti-Malware 1.31
Database version: 1550
Windows 5.1.2600 Service Pack 3

27/12/2008 00:00:28
mbam-log-2008-12-27 (00-00-28).txt

Scan type: Quick Scan
Objects scanned: 52742
Time elapsed: 3 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)


-------------------------------------------------------------------------------------------------------------------------------


Malwarebytes' Anti-Malware 1.31
Database version: 1535
Windows 5.1.2600 Service Pack 3

23/12/2008 14:04:37
mbam-log-2008-12-23 (14-04-37).txt

Scan type: Quick Scan
Objects scanned: 49857
Time elapsed: 2 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{09f1adac-76d8-4d0f-99a5-5c907dadb988} (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntivirus) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 rigel

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Posted 26 December 2008 - 08:28 PM

Please run the F-Secure Online Scanner
Note: This Scanner is for Internet Explorer Only!
Follow the Instruction here for installation.
Accept the License Agreement.
Once the ActiveX installs,Click Full System Scan
Once the download completes, the scan will begin automatically.
The scan will take some time to finish, so please be patient.
When the scan completes, click the Automatic cleaning (recommended) button.
Click the Show Report button and Copy&Paste the entire report in your next reply.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 antoeknee

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Posted 27 December 2008 - 07:42 AM

Hi,

Hereis the entire report:
Scanning Report
Saturday, December 27, 2008 11:59:24 - 12:37:35
Computer name: X-BLADE
Scanning type: Scan system for malware, rootkits
Target: C:\ D:\


--------------------------------------------------------------------------------

Result: 6 malware found
RiskTool.Win32.Reboot (spyware)
System
TrackingCookie.2o7 (spyware)
System
TrackingCookie.Adtech (spyware)
System
TrackingCookie.Doubleclick (spyware)
System
TrackingCookie.Mediaplex (spyware)
System
TrackingCookie.Webtrends (spyware)
System

--------------------------------------------------------------------------------

Statistics
Scanned:
Files: 32539
System: 4086
Not scanned: 8
Actions:
Disinfected: 0
Renamed: 0
Deleted: 0
None: 6
Submitted: 0
Files not scanned:
C:\PAGEFILE.SYS
C:\WINDOWS\SYSTEM32\SSIEFR.EXE
C:\WINDOWS\SYSTEM32\WRLZMA.DLL
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
C:\WINDOWS\SYSTEM32\CONFIG\SAM
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM

--------------------------------------------------------------------------------

Options
Scanning engines:
F-Secure USS: 2.40.0
F-Secure Hydra: 2.8.8110, 2008-12-26
F-Secure AVP: 7.0.171, 2008-12-26
F-Secure Pegasus: 1.20.0, 2008-11-17
F-Secure Blacklight: 0.0.0
Scanning options:
Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX ANI AVB BAT CMD JPG LSP MAP MHT MIF PHP POT SWF WMF NWS TAR
Use Advanced heuristics

Look forward to my next instructions.

Once again I really appreciate this help.

Antony

#6 quietman7

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Posted 27 December 2008 - 08:05 AM

Please print out and follow these instructions: "How to use SDFix". <- for Windows 2000/XP ONLY!
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • Please be patient as the scan may take up to 20 minutes to complete.
  • When the process is complete, the SDFix report log will open in Notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • The SDFix report log (Report.txt) will open in Notepad and automatically be saved in the SDFix folder.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to re-enable you anti-virus and and other security programs before connecting to the Internet.

.
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#7 antoeknee

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Posted 27 December 2008 - 02:47 PM

Hi,

This seems a little advanced for me and I must admit I am a little out of my depth, but if you tell me this is the only way to go then I will, I had read an earlier thread which seemed to be someone having the same problem as me and they had used HijackThis which looked simple and also resolved the problem.
Having said that I will be advised and follow orders!


Many Thanks
Antony

#8 quietman7

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Posted 27 December 2008 - 05:17 PM

There are no shortcuts or guarantees when it comes to malware removal. Sometimes it takes several efforts with different, the same or more powerful tools to do the job. Even then, with some types of malware infections, the task can be arduous. Although your problem may be similar to someone elses, the solution could be different based on the kind of hardware, software, system requirements, etc. and the presence of other malware.
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