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cd/dvd not detected


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#1 brus brother

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Posted 26 December 2008 - 10:07 AM

This is not a new problem but one that I finally have the time to address. If I startup through Bios, the optical drive is detected and will remain so through a restart but once I shut down the computer, the drive is not detected in Windows unless I again startup through the bios.
The computer is at my office and I don't have the details of the box right now.
It is a small footprint box with one small and cramped combined cable for the HD and the optical drive. I have changed the settings on the optical drive with no change. I can't remember with certainty if I switched the HD settings or not.

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#2 dc3

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Posted 26 December 2008 - 12:14 PM

If both the hdd and the optical drive are sharing the same data cable then you are using a IDE cable. With type of configuration the hdd should be set as the Master, and the optical drive as the slave. This means that both drives will need to have their jumper set to support this configuration. The Master drive goes on the end of the cable, the slave goes in the middle.

Do you see any errors when you look in the Device Manager?

Start> right click on My Computer> Manage> Device Manager.

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#3 garmanma

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Posted 26 December 2008 - 04:12 PM

When the drive is not detected by Windows, go to My Computer. Does it show up there?
If not, you need to delete the upper lower filters:
http://support.microsoft.com/kb/314060
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