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Unexpected Shutdowns within 10 minutes, Found New Multimedia Controller

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2 replies to this topic

#1 Domobaby


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Posted 26 December 2008 - 09:03 AM

Hi all,

Recently within 10 minutes of booting up my vista 32bit system it will shutdown (no restart). The last new hardware I installed was a network card 3 months ago. I also get a message at start up that says Found New Hardware - Multimedia Controller. Now I have no idea what this may be??? Audio/Video, but it is in the device manager with a yellow "!" on it. It's driving me nuts I can't do anything on the computer without it shutting down.

It's 1 year old:

Processor (CPU)

Intel® Core™2 Duo E6750 (2 X 2.66GHz) 1333MHz FSB/4MB L2 Cache

Memory (RAM)



ASUS® P5N-E SLI: Quad-core CPU Ready, NVIDIA® Dual X8 SLI

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700W Quiet Quad Rail

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#2 usasma


    Still visually handicapped (avatar is memory developed by my Dad

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Posted 26 December 2008 - 04:13 PM

Right click on the problem device in Device Manager and select "Properties"
Then click on the Details tab
Scroll down to the Hardware ID and read the 4 characters after VEN_ and the 4 characters after DEV_
We'll use this, and the website http://www.pcidatabase.com to get an idea of what this device "might" be.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#3 Orange Blossom

Orange Blossom

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Posted 26 December 2008 - 08:56 PM

Hello Domobaby,

I see that you have an HJT log posted here: http://www.bleepingcomputer.com/forums/t/189363/plenty-of-viruses-that-arent-going/

We do not allow more than one topic for the same computer and the same issue as this causes confusion.

This leaves you with a choice:

1) Have this thread reopened and the HiJack This log topic deleted


2) Keep this thread closed and wait for assistance in the HiJack This log forum. Please note that that forum is VERY busy.

Please send a Private Message indicating your choice.

Assuming you wish assistance in the HiJack This forum, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :huh:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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