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round & round the KEYBOARD I go


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#1 jostonboe

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Posted 25 December 2008 - 07:38 PM

family hp pc w/ winxp home edition.

can boot into welcome screen, keyboard not functional.

can reach windows explorer as Guest, but restricted ability.
but can open programs. cannot remove anything because logged on as guest.
cannot boot safe mode because of no keyboard function.

mouse operational but cannot access administrator privileges since i cannot
type in any password.

cd drawer not operational, don't know if this is related issue or due to grandaughter's button-pushing technique.

pc has 3.5 drive and usb port.

can reach windows explorer as Guest, but restricted ability.

have replaced with a working keyboard, did not solve the issue.

does removing cmos battery correct any corrupted configurations.

all suggestions appreciated...

Jostonbboe

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#2 usasma

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Posted 26 December 2008 - 06:47 PM

When the HP screen first comes up, can you access the BIOS (by pressing F10) or the boot menu (by pressing Esc)?
If so, then your keyboard is working.
If not, try another keyboard.
Try a different kind of keyboard (if you've got a USB keyboard, then try a PS2 keyboard).

Let us know what you find and we can move on from there.
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#3 jostonboe

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Posted 27 December 2008 - 08:01 AM

new keyboard is PS2, and system rebooted after installing keyboard

#4 jostonboe

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Posted 13 January 2009 - 02:22 PM

post is CLOSED.

thanks for help in this matter, daughter folded under pressure and bought new pc.

discarded this one.

interesting problem, though

Jostonboe

#5 hamluis

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Posted 13 January 2009 - 02:34 PM

Well...I'd just do a clean install, not throw it away :thumbsup:.

It may be needed in the future.

Louis




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