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osmim.dll problem


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19 replies to this topic

#1 mehk

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Posted 25 December 2008 - 07:17 PM

hi

can any1 help me im getting this osmim.dll virus alert again n again
and my inet explorer window closes automatically
thank u

Edited by Orange Blossom, 25 December 2008 - 07:46 PM.
Move from HiJack This forum to Am I Infected as there are no logs. ~ OB


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#2 garmanma

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Posted 25 December 2008 - 10:42 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

---------------------------------

If mbam won't install

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
Mark
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#3 mehk

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Posted 26 December 2008 - 06:05 AM

hi sir
heres the result

Malwarebytes' Anti-Malware 1.31
Database version: 1550
Windows 5.1.2600 Service Pack 2

26/12/2008 02:01:24 م
mbam-log-2008-12-26 (14-01-24).txt

Scan type: Quick Scan
Objects scanned: 57346
Time elapsed: 3 minute(s), 50 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 3

Memory Processes Infected:
C:\program files\relevantknowledge\rlvknlg.exe (Spyware.Marketscore) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\RelevantKnowledge (Spyware.Marketscore) -> Quarantined and deleted successfully.
C:\Program Files\IEToolbar (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\RelevantKnowledge\rloci.bin (Spyware.Marketscore) -> Quarantined and deleted successfully.
C:\Program Files\RelevantKnowledge\rlservice.exe (Spyware.Marketscore) -> Quarantined and deleted successfully.
C:\Program Files\RelevantKnowledge\rlvknlg.exe (Spyware.Marketscore) -> Quarantined and deleted successfully.

#4 garmanma

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Posted 26 December 2008 - 03:00 PM

Please reboot your computer and update Malwarebytes. This time do a FULL scan and post the new log here
Mark
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#5 mehk

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Posted 26 December 2008 - 04:18 PM

hello sir
heres the result :

Malwarebytes' Anti-Malware 1.31
Database version: 1550
Windows 5.1.2600 Service Pack 2

27/12/2008 12:15:07 ص
mbam-log-2008-12-27 (00-15-07).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 145020
Time elapsed: 40 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 garmanma

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Posted 26 December 2008 - 06:32 PM

The log looks good. How does the computer run now?
Mark
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#7 mehk

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Posted 27 December 2008 - 04:55 AM

hello sir

my prob has been solved i m not getting osmimdll any more....but now i have a problem with my inet explorer,wen ever i open any site it opens for less than 2 min n den vanishes no error nothing just the window closes.

#8 mehk

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Posted 29 December 2008 - 10:49 AM

sir

do i need to keep the malware program or shall i uninstall it

#9 garmanma

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Posted 29 December 2008 - 04:05 PM

I'm sorry I overlooked your reply
Yes you can uninstall mbam

Are you are still having problems with IE?
Mark
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Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#10 mehk

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Posted 29 December 2008 - 05:11 PM

yes sir am still having problem with my IE,sometimes it freezes and somtimes it just closes automatically

#11 garmanma

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Posted 29 December 2008 - 07:53 PM

It might not be malware related, but let's try something. First try
---------------------------

Please download Dr.Web CureIt & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#12 mehk

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Posted 30 December 2008 - 11:27 AM

sir heres the result:-



stream000\prls C:\System Volume Information\_restore{B127F00D-6E55-4552-A54A-391B7A6CBEA3}\RP146\A0183875.msi\stream000 Program.ProxyOSS.38
stream000\prmrsr C:\System Volume Information\_restore{B127F00D-6E55-4552-A54A-391B7A6CBEA3}\RP146\A0183875.msi\stream000 Program.ProxyOSS.38
stream000 C:\System Volume Information\_restore{B127F00D-6E55-4552-A54A-391B7A6CBEA3}\RP146\A0183875.msi Archive contains infected objects
A0183875.msi C:\System Volume Information\_restore{B127F00D-6E55-4552-A54A-391B7A6CBEA3}\RP146 Archive contains infected objects Moved.
A0185860.exe C:\System Volume Information\_restore{B127F00D-6E55-4552-A54A-391B7A6CBEA3}\RP146 Program.ProxyOSS.38 Incurable.Moved.
stream000\prls C:\WINDOWS\system32\prinstaller.msi\stream000 Program.ProxyOSS.38
stream000\prmrsr C:\WINDOWS\system32\prinstaller.msi\stream000 Program.ProxyOSS.38
stream000 C:\WINDOWS\system32\prinstaller.msi Archive contains infected objects
prinstaller.msi C:\WINDOWS\system32 Archive contains infected objects Moved.

#13 garmanma

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Posted 30 December 2008 - 03:16 PM

How are things now? Let me know because if it's OK, we still have something left to do
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#14 mehk

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Posted 30 December 2008 - 06:07 PM

yea sir its working better now :thumbsup:

#15 garmanma

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Posted 30 December 2008 - 08:30 PM

If there are no longer signs of malware then please....

Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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