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Laptop crash (Blue Screen) with word fssfltr.sys inside.


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#1 jyu_bonk

jyu_bonk

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Posted 25 December 2008 - 07:13 PM

Hi there,

Im still newbie in posting forums so hopefully I give enough information.

I have a laptop using Vista SP 1, and recently my laptop had crash (blue screen) and start dumping memory and then restart automatically.

I happen so fast but as it always occuring, I had once see that it says sumthing wrong with fssfltr.sys or fssflltr.sys . I dnt know how to spell.

What is it happening? Is it ok? Hopefully bleepingcomputer.com can help.

p/s : I dont know if I give enough information about the crash. If not enough, please somebody tell me whether it has some log information somewhere in this computer as I dont know where is it.

Thanks.

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#2 figgis41

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Posted 26 December 2008 - 05:55 AM

hi,,, to find out more about what failed look in event viewer,,, just type it into the search box in start menu,,,, there will be more info in there,,, copy the relevent bits and post them back here,,,
i found this on google about what you posted,,,fssfltr.sys,,
fssfltr.sys
FSSFLTR.SYS is related to Windows Live OneCare Family Safety Driver.
Manufacturer: Microsoft Corp.
www.microsoft.com
if you have live one care,,, update it and the drivers to.

if on the other hand it says this,,,fsflt.sys,,,, then this is malware and comes from a nastie called winantivirus spyware,,,
if its this then do full scanns with mbam and sas,, free versions,,,, download both install and update then full scan,,,

http://www.malwarebytes.org/mbam.php ,,,, malwarebytes,,, green button for free version
http://www.superantispyware.com/ ,,,,, superantispyware

hope this helps,,,, but first look in event viewer to check what it says.
Figgis,,,, LUFC




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