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You may be a victim of software counterfieting


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#1 Eilis

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Posted 25 December 2008 - 03:39 PM

I purchased this computer from IBM several years ago and when it had some problems I had to call Geek Squad to reinstall the Operating System. I have had problems with it ever since. I have not been able to get help from Geek Squad regarding the message that their software install was "counterfeit". Now, ever since Microsoft sent update Kb905474 I am getting a message that I may have been a victim of software counterfeiting... How do I remove this update. I have tried to remove it using the Microsoft add/remove program tool. It says that this update can not be removed. Help!

My OS is XP Professional.

Edited by Eilis, 25 December 2008 - 03:41 PM.


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#2 garmanma

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Posted 25 December 2008 - 04:14 PM

A call to Microsoft explaining the problem should handle it in short order
http://www.microsoft.com/genuine/ProgramIn...e9-82b5992f0ae2
Mark
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#3 hamluis

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Posted 25 December 2008 - 04:35 PM

You probably could have solved that...just by using the proper key for your system and doing a repair install.

Louis




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