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Infected with Pop up virus?


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11 replies to this topic

#1 silbastian

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Posted 25 December 2008 - 01:47 PM

greetings...

recently i think i have been infected with some kind of pop up virus as i been receiving them 2-3times every hour. i have run a scan with AVG 8.0, and it has failed to notice the virus/trojan. i have also run a scan with Spybot Search and Destroy, and it has found what i believe to be the viruses, yet does not remove them at all as they re-appear etc. i have also noticed in the past couple of days that, in my TaskManager, the selected Image name i have selected, appears to flicker white every half a second?

also have checked in regedit and msconfig, and noticed i have new files being run, without knowing what they are.
pakiguwu
dohopihi
habodotu
hokabotu
hapowoko
habodotu.dll
dohopihi.dll
pakiguwu.dll

operating system i am currently using is windows XP 32bit.


cheers for reading,

MJ

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#2 garmanma

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Posted 25 December 2008 - 03:51 PM

If you use Spybot's Teatimer, Disable it for now
--------------------------------------


Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#3 silbastian

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Posted 26 December 2008 - 03:46 AM

here is the log,

********************************************************************

Malwarebytes' Anti-Malware 1.31
Database version: 1549
Windows 5.1.2600 Service Pack 2

26/12/2008 7:42:51 PM
mbam-log-2008-12-26 (19-42-51).txt

Scan type: Quick Scan
Objects scanned: 51492
Time elapsed: 3 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 4
Registry Keys Infected: 13
Registry Values Infected: 5
Registry Data Items Infected: 7
Folders Infected: 0
Files Infected: 18

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\lutazipu.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\fetijonu.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\yulufane.dll (Trojan.Vundo.H) -> Delete on reboot.
c:\WINDOWS\system32\siruguhu.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b435f35d-a69d-4ab1-81e5-99bac72b9945} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{b435f35d-a69d-4ab1-81e5-99bac72b9945} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6eef7f75-5a40-4ef6-872e-1dda3cb14cb1} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{6eef7f75-5a40-4ef6-872e-1dda3cb14cb1} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6eef7f75-5a40-4ef6-872e-1dda3cb14cb1} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpre (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\dslcnnct (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\9cbca7f4 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\wulanunoba (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cpm9f8f9468 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\ssodl (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: c:\windows\system32\lutazipu.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: c:\windows\system32\lutazipu.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: system32\lutazipu.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: c:\windows\system32\siruguhu.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: system32\siruguhu.dll -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowHelp (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyDocs (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\dermve.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\fetijonu.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\unojitef.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\habodotu.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\utodobah.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hovofizo.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ozifovoh.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\yahiviti.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\itivihay.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\siruguhu.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\yulufane.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\lutazipu.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\kirasahi.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wazipiki.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\dohopihi.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sosafuji.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\yobijowu.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\vebikosi.dll (Trojan.Vundo) -> Quarantined and deleted successfully.

#4 garmanma

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Posted 26 December 2008 - 02:59 PM

Did you reboot the computer?


Please reboot your computer and update Malwarebytes. This time do a FULL scan and post the new log here
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#5 silbastian

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Posted 26 December 2008 - 10:23 PM

yeah i did the reboot after the scan,

here is the new log,

******************************************

Malwarebytes' Anti-Malware 1.31
Database version: 1551
Windows 5.1.2600 Service Pack 2

27/12/2008 2:22:07 PM
mbam-log-2008-12-27 (14-22-07).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 229718
Time elapsed: 1 hour(s), 50 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 22

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{EE7506B7-B7B4-483F-ADC7-80FF5B1A87B1}\RP100\A0034841.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{EE7506B7-B7B4-483F-ADC7-80FF5B1A87B1}\RP101\A0034857.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{EE7506B7-B7B4-483F-ADC7-80FF5B1A87B1}\RP101\A0034867.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{EE7506B7-B7B4-483F-ADC7-80FF5B1A87B1}\RP101\A0035778.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{EE7506B7-B7B4-483F-ADC7-80FF5B1A87B1}\RP101\A0035779.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{EE7506B7-B7B4-483F-ADC7-80FF5B1A87B1}\RP101\A0035780.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{EE7506B7-B7B4-483F-ADC7-80FF5B1A87B1}\RP101\A0035781.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{EE7506B7-B7B4-483F-ADC7-80FF5B1A87B1}\RP101\A0035782.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{EE7506B7-B7B4-483F-ADC7-80FF5B1A87B1}\RP101\A0035783.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{EE7506B7-B7B4-483F-ADC7-80FF5B1A87B1}\RP103\A0036285.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{EE7506B7-B7B4-483F-ADC7-80FF5B1A87B1}\RP104\A0036638.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{EE7506B7-B7B4-483F-ADC7-80FF5B1A87B1}\RP104\A0036639.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{EE7506B7-B7B4-483F-ADC7-80FF5B1A87B1}\RP104\A0039725.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{EE7506B7-B7B4-483F-ADC7-80FF5B1A87B1}\RP104\A0039726.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{EE7506B7-B7B4-483F-ADC7-80FF5B1A87B1}\RP104\A0039727.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{EE7506B7-B7B4-483F-ADC7-80FF5B1A87B1}\RP104\A0039728.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{EE7506B7-B7B4-483F-ADC7-80FF5B1A87B1}\RP104\A0039729.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{EE7506B7-B7B4-483F-ADC7-80FF5B1A87B1}\RP104\A0039730.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{EE7506B7-B7B4-483F-ADC7-80FF5B1A87B1}\RP104\A0039732.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{EE7506B7-B7B4-483F-ADC7-80FF5B1A87B1}\RP104\A0039733.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{EE7506B7-B7B4-483F-ADC7-80FF5B1A87B1}\RP106\A0040135.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{EE7506B7-B7B4-483F-ADC7-80FF5B1A87B1}\RP106\A0040137.dll (Trojan.Vundo) -> Quarantined and deleted successfully.

#6 garmanma

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Posted 27 December 2008 - 11:57 AM

One more time

Please reboot your computer and update Malwarebytes. This time do a quick scan and post the new log here
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#7 silbastian

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Posted 27 December 2008 - 12:47 PM

here you go... i think the pop ups may have been removed as i have not been getting them lately etc.

Malwarebytes' Anti-Malware 1.31
Database version: 1554
Windows 5.1.2600 Service Pack 2

28/12/2008 4:45:37 AM
mbam-log-2008-12-28 (04-45-37).txt

Scan type: Quick Scan
Objects scanned: 51561
Time elapsed: 5 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 quietman7

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Posted 27 December 2008 - 12:57 PM

Lets do another scan to see if we find anything else that MBAM may have missed.

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
alternate download link

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you cannot boot into safe mode, then perform the above instructions in normal mode.
.
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#9 silbastian

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Posted 28 December 2008 - 08:51 PM

heres the log,
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/29/2008 at 08:21 AM

Application Version : 4.23.1006

Core Rules Database Version : 3687
Trace Rules Database Version: 1663

Scan type : Complete Scan
Total Scan Time : 01:39:53

Memory items scanned : 157
Memory threats detected : 0
Registry items scanned : 5763
Registry threats detected : 8
File items scanned : 177806
File threats detected : 1

Rogue.Component/Trace
HKLM\Software\Microsoft\9CBCB57A
HKLM\Software\Microsoft\9CBCB57A#9cbcb57a
HKLM\Software\Microsoft\9CBCB57A#Version
HKLM\Software\Microsoft\9CBCB57A#9cbc18fa
HKLM\Software\Microsoft\9CBCB57A#9cbc711f
HKU\S-1-5-21-2000478354-789336058-839522115-1003\Software\Microsoft\CS41275
HKU\S-1-5-21-2000478354-789336058-839522115-1003\Software\Microsoft\FIAS4018

Trojan.Fake-Alert/Trace
HKU\S-1-5-21-2000478354-789336058-839522115-1003\SOFTWARE\Microsoft\fias4013
C:\Documents and Settings\marlon\Local Settings\Temporary Internet Files\fbk.sts

#10 quietman7

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Posted 29 December 2008 - 04:30 AM

How is your computer running now? Any more reports/signs of infection?
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#11 silbastian

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Posted 05 January 2009 - 08:47 AM

sorry for the late reply,

thanks again mate, everything seems to be sweet and running cool ... cheers

just couple of questions also, how come ATF Cleaner and SAS have to be run in safe mode? any real big differences... also just out of curiousity, do you know any programs which may scan USB/flashdrives etc?

#12 quietman7

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Posted 05 January 2009 - 08:53 AM

You're welcome.

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Tips to protect yourself against malware and reduce the potential for re-infection:
• "Simple and easy ways to keep your computer safe".
• "How did I get infected?, With steps so it does not happen again!".
• "Hardening Windows Security - Part 1 & Part 2".
• "IE Recommended Minimal Security Settings" - "How to Secure Your Web Browser".

• Avoid gaming sites, underground web pages, pirated software, crack sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Why use safe mode? The Windows operating system protects files when they are being accessed by an application or a program. Malware writers create programs that can insert itself and hide in these protected areas when the files are being used. Using "Safe Mode" reduces the number of modules requesting files to only the essentials to make your computer functional. This in turn reduces the number of hiding places for malware, making it easier to find and delete the offending files when performing scans with anti-virus and anti-malware tools. In most cases, performing your scans in "Safe Mode" speeds up the scanning process.

• "Beginners Guides: Windows XP Safe Mode Explained"
• "What is 'Safe Mode' used for and why?"


Flash (usb, pen, thumb, jump) drive infections usually involve malware that loads an autorun.inf file into the root folder of all drives (internal, external, removable). When the removable media is inserted, autorun looks for autorun.inf and automatically executes another malicious file to run on your computer. When a flash drive becomes infected, the Trojan will infect a system when the removable media is inserted if autorun has not been disabled.

"Autorun" is the feature built into Windows that automatically runs a program specified by an "autorun.inf" file whenever a CD-ROM, DVD or USB drive is plugged into a Windows-based computer. Autorun is intended as a convenience to automatically start an installer when removable media is inserted into the computer.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. Read USB-Based Malware Attacks and Please disable Autorun asap!.

You can hold down the Shift key when inserting the drive into your computer until Windows detects it to keep autorun.inf from executing automatically. However, I recommend disabling the Autorun feature on USB and removable drives as a method of prevention. This should keep the malicious file from automatically running upon insertion and infecting your system while allowing you to safely perform a scan.

The easiest way to disable Autorun on a specific drive is to download and use Tweak UI PowerToy.
  • After installation, launch Tweak UI, double-click on My Computer in the tree menu on the left, then click on AutoPlay > Drives. This will allow you to change the system settings for AutoPlay/autorun.
  • Uncheck the drives you want to disable AutoPlay on and click on Apply.
  • Next, click on the Types in the left tree. This allows you to control whether Autoplay is enabled for CD and DVD drives and removable drives. You may need to restart Tweak UI if it closes after step 2.
  • Uncheck the box to disable Autoplay for a particular type of drive.
  • Click Apply.
If needed, see Disable Autorun/AutoPlay in XP with Tweak UI" for instructions with screenshots.

Note 1: When Autorun is disabled, double-clicking a drive which has autorun.inf in its root directory may still activate Autorun so be careful.

Note 2: Disabling autorun/autoplay does not prevent you from accessing your media sources. They are still available by opening My Computer and accessing the source drive (CD, DVD, usb/flash drive or external hard drive). Pictures on a camera can still be accessed through My Pictures and selecting "Get Pictures" from a scanner or camera. Media can also be accessed via the program you normally use it with such as music CDs accessed via Media Player, blank CDs via burning software, image handling software provided with the camera, etc. I strongly recommend you leave the autorun feature disabled and get into the habit of accessing your media devices manually.


Always scan USB Flash Drives after they have been used in other computer systems, even your own. An easy way to do this is to download "ClamWin Portable Antivirus", put it on your USB Flash Drive, update its definition files and perform a scan.

Another prevention measure you can use is Flash_Disinfector.exe. This is a specialized fix tool created by sUBs to remove infections that load an autorun.inf file on removable media. After running the tool, it will also create a hidden folder named autorun.inf in each partition and every USB drive that is plugged to stop it from spreading. This folder will help protect all drives from future infection.

And you can use Symantec's NoScript utility. Scroll down to the section "How to disable (or re-enable) the Windows Scripting Host" to find the link and follow the instructions. Noscript will disable the Windows Scripting Host and prevent VBScripts from running on your machine until you run the utility again. Firefox also has a free NoScript Add-on for its browser.
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