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XP SP3 shutdown alone


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#1 mediumkuriboh

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Posted 24 December 2008 - 10:29 PM

HP dx2300, i use it as my desktop in work, i have XP SP3 installed, sometimes, it prompt me to shutdown, it says that there are apps open, do you still want to shutdown, of course i say no, but it doesnt work, trhe prompt keep appearing (immediately, the PC will be not useful, it is a modal dialog). Please anyone knows about this particular problem and can help ?
Thanks

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#2 hamluis

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Posted 25 December 2008 - 09:06 AM

What application are you working in when this occurs?

What apps do you know to be working when this occurs?

Do you have the additional critical updates post-SP3 installed in XP?

What AV and other malware defense programs do you have installed and current? Last time scans were done?

Louis

#3 dc3

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Posted 25 December 2008 - 01:12 PM

There are various malware suites that will automatically shutdown your system. Sounds like your PC might be infected. Download HI-JACK THIS, install it, and post the log.

http://www.trendsecure.com/portal/en-US/to...ools/hijackthis



It might be worth running some online scans before posting a HJT Log, try these.

http://housecall.trendmicro.com
http://www.pandasecurity.com/homeusers/solutions/activescan/
http://www.kaspersky.com/virusscanner Scan Only - no removal
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://us.mcafee.com/root/mfs/default.asp
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/

If it becomes necessary to post a HJT Log, please read and follow the instruction in the Preparation Guide for use before posting about your potential Malware problem.

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