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CPU running at constant 100%


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#1 wstreckfus

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Posted 24 December 2008 - 06:48 PM

Hello,

Hope someone can help me out. Trying to be the hero here and fix my mother-in-laws computer. I've been trying to research this problem here at BC and so far have come up with this.

On Task Manager I found that these 3 programs are the ones taking up most of the memory.

I/O Reads / I/O Other
csrss.exe 6,600 / 15,000

lsass.exe 18,500 / 7,500

svchost.exe 2,000 / 18,000

I'm not sure how to stop these from doing what their doing or even if I should try and stop them.

Any help would be appreciated.

Thanks

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#2 garmanma

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Posted 24 December 2008 - 08:53 PM

Since those 3 processes are also where malware likes to hide, I would check for infections.

I'd suggest one of these free online scans to ensure that you're not infected:
(Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully)

http://housecall.trendmicro.com
http://www.pandasecurity.com/homeusers/solutions/activescan/
http://www.kaspersky.com/virusscanner Scan Only - no removal
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://us.mcafee.com/root/mfs/default.asp
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/



If you are, post in our Am I Infected forum
http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

Edited by garmanma, 24 December 2008 - 08:55 PM.

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