Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Trojan and Popup Problems


  • This topic is locked This topic is locked
4 replies to this topic

#1 zang

zang

  • Members
  • 36 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:08:52 PM

Posted 24 December 2008 - 12:35 PM

Hi again, I recently had my computer files backed up and a new operating system was put in I beleive. But lately ive been getting notices from programs and McAfee that trojans are being removed all the time and there is also many popups everytime I go on the internet. One last thing is just like a random radio station playing all the time... :thumbsup:
Heres my log any help is really appreciated


DDS (Version 1.1.0) - NTFSx86
Run by Joey at 12:22:35.14 on Wed 12/24/2008
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.21 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)
FW: McAfee Personal Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\WINDOWS\system32\java.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Dell Photo AIO Printer 942\dlbubmgr.exe
C:\Program Files\Dell Photo AIO Printer 942\memcard.exe
C:\Program Files\Dell Photo AIO Printer 942\dlbubmon.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\DOCUME~1\Joey\LOCALS~1\Temp\9.tmp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Joey\Desktop\Joey\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://aol.com/
uURLSearchHooks: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - c:\program files\avg\avg8\avgssie.dll
BHO: XML Class: {500BCA15-57A7-4eaf-8143-8C619470B13D} - c:\windows\system32\msxml71.dll
BHO: SSVHelper Class: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: Google Dictionary Compression sdch: {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - c:\progra~1\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: &Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [Aim6]
uRun: [Cognac] c:\docume~1\joey\locals~1\temp\9.tmp.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [Dell Photo AIO Printer 942] "c:\program files\dell photo aio printer 942\dlbubmgr.exe"
mRun: [DellMCM] "c:\program files\dell photo aio printer 942\memcard.exe"
mRun: [mcagent_exe] c:\program files\mcafee.com\agent\mcagent.exe /runkey
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mExplorerRun: [QuickTime Task] c:\program files\webmediaviewer\qttask.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {3B8FB116-D358-48A3-A5C7-DB84F15CBB04} - http://www.servicemenutool.com/redirect.php
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {3B8FB116-D358-48A3-A5C7-DB84F15CBB04} - http://www.servicemenutool.com/redirect.php
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2008-12-23 20:17 <DIR> --d----- c:\program files\Yahoo!
2008-12-20 13:28 <DIR> --d----- c:\program files\Linksys
2008-12-17 15:55 140,292 a------- c:\windows\system32\msxml71.dll
2008-12-16 17:30 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Solt Lake Software
2008-12-15 20:50 <DIR> --d----- c:\program files\WebMediaViewer
2008-12-09 19:18 <DIR> --d----- c:\docume~1\joey\applic~1\RapidTyping
2008-12-03 15:19 <DIR> --d----- c:\windows\system32\SoftwareDistribution
2008-11-29 11:14 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Viewpoint
2008-11-29 11:14 <DIR> --d----- c:\program files\Viewpoint
2008-11-29 11:14 <DIR> --d----- c:\docume~1\alluse~1\applic~1\acccore
2008-11-29 11:13 <DIR> --d----- c:\program files\common files\AOL
2008-11-29 11:12 <DIR> --d----- c:\program files\AIM6
2008-11-29 11:12 462 a---h--- C:\IPH.PH
2008-11-25 21:10 410,976 a------- c:\windows\system32\deploytk.dll

==================== Find3M ====================

2008-11-26 18:23 162,816 a------- c:\windows\system32\drivers\RT25USBAP.SYS
2008-11-26 18:23 1 a------- c:\windows\system32\drivers\RT25USBAP.CAT
2008-10-23 07:36 286,720 a------- c:\windows\system32\gdi32.dll
2008-10-16 15:38 826,368 a------- c:\windows\system32\wininet.dll
2008-10-07 12:52 77,423 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2008-10-07 07:13 2,678 a------- c:\windows\java\packages\data\3P3L31J9.DAT
2008-10-07 07:13 2,678 a------- c:\windows\java\packages\data\2GGVFBRJ.DAT
2008-10-07 07:13 2,678 a------- c:\windows\java\packages\data\K9FVLJ53.DAT
2008-10-07 07:13 2,678 a------- c:\windows\java\packages\data\FRJLN1BD.DAT
2008-10-07 07:13 2,678 a------- c:\windows\java\packages\data\9ZLBZNZL.DAT
2008-10-06 15:38 558,142 a------- c:\windows\java\packages\XNTNJZZJ.ZIP
2008-10-06 15:38 155,995 a------- c:\windows\java\packages\8227NDVJ.ZIP
2008-10-06 15:34 21,640 a------- c:\windows\system32\emptyregdb.dat
2008-10-03 05:02 247,326 a------- c:\windows\system32\strmdll.dll

============= FINISH: 12:24:30.65 ===============
If you try to fail and succeed, which have you done?
If con is the opposite of pro what is the opposite of progress?

BC AdBot (Login to Remove)

 


#2 Deacon10

Deacon10

  • Members
  • 240 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Tampa Area Florida
  • Local time:08:52 PM

Posted 31 December 2008 - 01:11 PM

"Welcome to BleepingComputer.com"

I'm Deacon10 or Larry if you prefer and will be working with you to resolve your problems. I am reviewing your log which requires an amount of research, so please be patient.
Just a few notes I tell everybody I work with:
  • Please reply to this thread. Do not start a new topic.
  • If you have any questions or don't understand something please stop and ask before you proceed.
  • Please set aside enough time to complete all the steps in each post and follow these instructions in the order stated.
  • Please don't run any extra "scans or fix" programs not requested by me, it could change the results in the reports I request.
  • If you have circumstances that you are aware of that will delay your response, then please let me know. This is to insure that your topic remains open.
  • Please continue here with me until I tell you your system is free from malware. :thumbsup:
    Just because a symptom disappears does not mean your system is clean.
  • The following fix is specifically designed for this users post and this machine only!

Deacon10

"Hindsight explains the injury that foresight would have prevented”

#3 Deacon10

Deacon10

  • Members
  • 240 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Tampa Area Florida
  • Local time:08:52 PM

Posted 01 January 2009 - 11:56 AM

Hello zang,

:)
Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This changed from what we know in 2006 read this article:

http://www.clickz.com/news/article.php/3561546

I suggest you remove the program now. Click on start > run > and then paste the following into the "open" field: appwiz.cpl and press OK. From within Add or Remove Programs uninstall the following if they exist: Viewpoint, Viewpoint Manager, Viewpoint Media Player.

:)
Download Malwarebytes' Anti-Malware from HERE or from HERE

Double-click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware; then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform full scan"; then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad. You may be prompted to Restart (See Extra Note).
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

:thumbsup:
  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt will be maximized and info.txt will be minimized)
Post back with:
MBAM log
RSIT log.txt
RSIT info.txt

Deacon10

"Hindsight explains the injury that foresight would have prevented”

#4 Deacon10

Deacon10

  • Members
  • 240 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Tampa Area Florida
  • Local time:08:52 PM

Posted 11 January 2009 - 09:25 AM

Hello zang,
Please advise me if you still need this topic open and still need help?

Larry
Deacon10

"Hindsight explains the injury that foresight would have prevented”

#5 Shaba

Shaba

    Koutsi


  • Members
  • 7,872 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Finland
  • Local time:03:52 AM

Posted 13 January 2009 - 08:02 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
Microsoft MVP Consumer Security
Posted Image

Posted Image




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users