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HJT Log - desktop wallpaper hijacked


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4 replies to this topic

#1 roccovs

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Posted 16 May 2005 - 04:52 PM

Hi! First time posting here. I'm helping a friend whose PC was filled with malware. I was able to get most of it out, but I notice one hijacking remains. The desktop wallpaper is forced to a white color and turns gray when the mouse is placed over the desktop. When I go into the Display control panel to change the wallpaper, nothing will happen. Additionally, right-clicking on the desktop does not give me the normal menu. Instead I get a wierd menu; when I go to properties, it shows the file as:

file://C:\WINNT\Web\desktop.html

I have scanned with Adaware, Spybot, Panda Titanium, CWShredder, etc. Any help will be most appreciated!!

Here is my HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 2:51:05 PM, on 5/16/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavProt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\APVXDWIN.EXE
C:\Program Files\Meaya\Popup Ad Filter\PopFilter.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\alg.exe
C:\WINNT\System32\drivers\CDAC11BA.EXE
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PaSSrv.exe
C:\WINNT\System32\CAPM3RSK.EXE
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Firewall\PavFires.exe
C:\WINNT\System32\spool\drivers\w32x86\3\CAPM3SWK.EXE
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\SRVLOAD.EXE
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavFnSvr.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Pavkre.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\pavsrv51.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\AVENGINE.EXE
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\prevsrv.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PsImSvc.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\WebProxy.exe
C:\WINNT\System32\wuauclt.exe
C:\WINNT\System32\devldr32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINNT\PCHEALTH\HELPCTR\System\panels\blank.htm
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [IEXPLORE.EXE] C:\Program Files\Internet Explorer\IEXPLORE.EXE
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Inicio.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\APVXDWIN.EXE" /s
O4 - HKLM\..\RunServices: [PANDA ANTISPAM SERVER SERVICE] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PasSrv.exe"
O4 - HKCU\..\Run: [Popup Ad Filter] C:\Program Files\Meaya\Popup Ad Filter\PopFilter.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Allow Popups - C:\Program Files\Meaya\Popup Ad Filter\WhiteGetUrl.js
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0522.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0522.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: ESPN.com MLB GameCast - http://scores.espn.go.com/java/MLBGameCastInstall.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/172adcda17a62d1eae22/netzip/RdxIE2.cab
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} - http://toolbar.google.com/data/en/deleon/1...n/GoogleNav.cab
O16 - DPF: {7142BA01-8BDF-11CF-9E23-0000E8A37440} (Surround Video Control Object) - http://www.pleasantholidays.com/downloads/plugins/svideo.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://carpoint.msn.com/Components/Ocx/SurVid/MSSurVid.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4021/ftp...23/cpbrkpie.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/public/investor/v12/invinstl.exe
O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://carpoint.msn.com/Components/Ocx/Exterior/Outside.cab
O16 - DPF: {EE5CA45C-BFAC-48E6-BE6C-3C607620FF43} (IMViewerControl Class) - http://companion.logitech.com/companion/lo...1/bin/imvid.cab
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINNT\System32\drivers\CDAC11BA.EXE
O23 - Service: Panda Antispam Server Service (PASSRV) - Unknown owner - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PaSSrv.exe
O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Firewall\PavFires.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavFnSvr.exe
O23 - Service: Panda Pavkre (Pavkre) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Pavkre.exe
O23 - Service: Panda PavProt (PavProt) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavProt.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\pavsrv51.exe
O23 - Service: Panda Preventium+ Service (PREVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\prevsrv.exe
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PsImSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

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#2 roccovs

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Posted 16 May 2005 - 09:16 PM

I was actually able to get rid of the desktop hijack. The "Customize Desktop" menu had some "security" feature that was on. I was able to delete it.

It would still be great if someone could check to the log to see if I'm all clear.

#3 OldTimer

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Posted 17 May 2005 - 03:24 PM

Hello roccovs and welcome to the BC forums. It looks like you did a good job in cleaning things out. I would remove these items also:

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINNT\PCHEALTH\HELPCTR\System\panels\blank.htm
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/172adcda17a62d1eae22/netzip/RdxIE2.cab

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Now just for a little regular maintenance download CleanUp! and install. Start CleanUp! and click on the CleanUp! button. Let it run to completion. It may take a few minutes depending on the size of your hard drive so be patient.

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#4 roccovs

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Posted 21 May 2005 - 01:09 AM

Thank you very much for your help. Everything went smoothly. Here is my new log:

Logfile of HijackThis v1.99.1
Scan saved at 11:06:27 PM, on 5/20/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\drivers\CDAC11BA.EXE
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PaSSrv.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Firewall\PavFires.exe
C:\WINNT\system32\CAPM3RSK.EXE
C:\WINNT\system32\spool\drivers\w32x86\3\CAPM3SWK.EXE
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\APVXDWIN.EXE
C:\Program Files\AIM95\aim.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINNT\system32\devldr32.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavFnSvr.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Pavkre.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\SRVLOAD.EXE
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavProt.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\pavsrv51.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\AVENGINE.EXE
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\prevsrv.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PsImSvc.exe
C:\WINNT\System32\alg.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\WebProxy.exe
C:\WINNT\system32\wuauclt.exe
C:\WINNT\System32\wbem\wmiprvse.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [IEXPLORE.EXE] C:\Program Files\Internet Explorer\IEXPLORE.EXE
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Inicio.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\APVXDWIN.EXE" /s
O4 - HKLM\..\RunServices: [PANDA ANTISPAM SERVER SERVICE] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PasSrv.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0522.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0522.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: ESPN.com MLB GameCast - http://scores.espn.go.com/java/MLBGameCastInstall.cab
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} - http://toolbar.google.com/data/en/deleon/1...n/GoogleNav.cab
O16 - DPF: {7142BA01-8BDF-11CF-9E23-0000E8A37440} (Surround Video Control Object) - http://www.pleasantholidays.com/downloads/plugins/svideo.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://carpoint.msn.com/Components/Ocx/SurVid/MSSurVid.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4021/ftp...23/cpbrkpie.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/public/investor/v12/invinstl.exe
O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://carpoint.msn.com/Components/Ocx/Exterior/Outside.cab
O16 - DPF: {EE5CA45C-BFAC-48E6-BE6C-3C607620FF43} (IMViewerControl Class) - http://companion.logitech.com/companion/lo...1/bin/imvid.cab
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINNT\System32\drivers\CDAC11BA.EXE
O23 - Service: Panda Antispam Server Service (PASSRV) - Unknown owner - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PaSSrv.exe
O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Firewall\PavFires.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavFnSvr.exe
O23 - Service: Panda Pavkre (Pavkre) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Pavkre.exe
O23 - Service: Panda PavProt (PavProt) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavProt.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\pavsrv51.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: PDScheduler (PDSched) - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDSched.exe
O23 - Service: Panda Preventium+ Service (PREVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\prevsrv.exe
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PsImSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

#5 OldTimer

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Posted 21 May 2005 - 01:16 PM

Hi roccovs. Your log looks good. How are things running? Any problems?

We have a couple of last steps to perform and then you're all set.

First, let's clean your restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Restart your computer.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
[/list]System Restore will now be active again.

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard to catch and block spyware before it can execute.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
You should also have a good firewall and a good antivirus application like the ones you are currently using. It is critical to have both a firewall and antivirus to protect your system and to keep them updated.

To keep your operating system up to date visit monthly. And to keep your system clean run these free malware scanners
weekly, and be aware of what emails you open and websites you visit.

To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

Have a safe and happy computing day!

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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