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Can not load windows xp

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#1 andjos


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Posted 24 December 2008 - 08:11 AM

Kids have turned computer off at mains and now can not get windows to load. (no presents for them at moment lol)

Anyway it starts up and then goes into the safe mode, last known settings etc screen with a countdown for action

which ever of the options available you press it starts up, shows windows spalsh screen and then goes back to safe mode screen!!

Tried all the options with no avail on the screen, in safe mode it scrolls windows/syytem32 files and then stops and restarts

re booted using windows cd disk but it does not give me the option to repair windows i therefore assume this is ok

I have ran recovery module on cd also and ran chkdisk but still same

Any ideas answers would be gratefully received

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#2 hamluis



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Posted 24 December 2008 - 10:33 AM

If you ran chkdsk /r and have no error messages...try this: Disable Auto Reboot On System Crash - http://www.theeldergeek.com/auto_reboot_on_system_crash.htm

If this happens, you may then be able to get an error message, rather than a cycle of reboots. Write down the content of such and post it.

When you ran chkdsk from the RC, did it see your XP install?

FWIW: The XP install CD is supposed to always provide an option to repair XP (by RC and by repair install)...unless it's the wrong CD/operating system for the system.


#3 dc3


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Posted 24 December 2008 - 11:21 AM

Hi andjos, and welcome to BleepingComputer.

If you have tried using the Recovery Console and Chkdsk /r from the startup CD then it looks like you may need to do a Repair Installation.

Boot the computer from the XP CD. You may need to change boot order in the BIOS so that the CD-ROM is the first device in the boot order.

When you see the "Welcome To Setup" screen, you will see the options below

This portion of the Setup program prepares Microsoft
Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

Press Enter to start the Windows Setup.

To setup Windows XP now and Repair Install , press ENTER.
You do not want to choose "To repair a Windows XP installation using the Recovery Console, press R.

Accept the License Agreement and Windows will search for existing Windows installations.

Select the XP installation you want to repair from the list and press R to start the repair. If Repair isn't one of the option end the installation, this will mean that you will need to do a fresh installation of XP.

The repair will copy the necessary files to the hard drive and reboot, the repair installation will continue after the reboot.

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